Caitlin O'Connell
Coral Springs,FL
Summary
Organized and efficient Medical Administrative Assistant with demonstrated ability to complete tasks productively and manage time effectively. Possess specialized skills in medical billing, patient scheduling, and electronic health records management. Excel in communication, problem-solving, and adaptability, ensuring seamless administrative operations in fast-paced healthcare environments.
Overview
18
18
years of professional experience
Work History
Driver
Self Employed
Longmont, CO
03.2018 - 05.2024
- Delivered goods and services to customers on time and in excellent condition.
- Achieved consistently high customer scores due to exceptional service.
Chiropractic Assistant
Align Chiropractic Center
Longmont, CO
03.2018 - 03.2021
- Performed administrative tasks such as filing medical documents, answering phones and responding to emails.
- Greeted patients, verified insurance and collected co-payments.
- Scheduled appointments for patients both in person and over the phone.
- Assisted chiropractors with treatments including applying hot and cold packs, ultrasound therapy or electrical stimulation.
- Communicated with insurance companies to facilitate proper billing procedures and collect payments.
Shift Supervisor
Papa Murphy's Take and Bake Pizza
Longmont, CO
01.2017 - 03.2018
- Assigned tasks to team members based on their strengths and skill sets.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Performed daily food prep tasks such as chopping vegetables, making dough, and stocking line.
Server
Mongolian Bbq
Nampa, ID
01.2006 - 09.2016
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Cleaned tables and chairs to prepare dining area for next customers.
Education
Certification - Medical Administrative Assisting
Carrington College
Boise, ID01-2010
Skills
- Patient Scheduling
- Understanding of medical terminology
- Insurance Billing
- Insurance Verification
- Appointment management
- Front Desk Operations
Timeline
Driver
Self Employed
03.2018 - 05.2024
Chiropractic Assistant
Align Chiropractic Center
03.2018 - 03.2021
Shift Supervisor
Papa Murphy's Take and Bake Pizza
01.2017 - 03.2018
Server
Mongolian Bbq
01.2006 - 09.2016
Certification - Medical Administrative Assisting
Carrington College
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