Progressive Leadership Student Support Supervisor
SEATTLE PUBLIC SCHOOLS
Seattle, WA
2018 - 2026
- Promoted through three progressively responsible roles, advancing from program expertise to regional leadership and districtwide oversight of complex student support systems, personnel, contracts, compliance, policy, and organizational initiatives.
- Managed a $10M portfolio, 100+ external contractors, and performance evaluation for 100+ staff across complex service systems.
- Redesigned behavioral support systems, reducing one-to-one behavioral staffing by 71% and enhancing system efficiency.
- Conducted internal audits of transportation and external contracts, redesigning processes to achieve $1M+ in cost savings.
- Maintained a 98% regulatory compliance rate with federal Individuals with Disabilities Education Act (IDEA) requirements across complex operational and program activities.
- Designed districtwide policies and redesigned programs that contributed to an 83% improvement in positive client outcome metrics.
- Advised executive leadership and partnered directly with attorneys on litigation, compliance, risk, policy, and high-stakes organizational matters.
- Guided managers and specialists in service improvement, organizational change, conflict resolution, and crisis management.
- Designed and supported 100+ professional development offerings, achieving 95% staff satisfaction.
- Evaluated system performance and translated quantitative and qualitative findings into operational recommendations, policy changes, and program improvements.