Caitlin Pender
Brick
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
5
5
years of professional experience
Work History
Server
Wharfside Restaurant
Point Pleasant
05.2025 - Current
- Delivered exceptional customer service, fostering positive dining experiences.
- Maintained cleanliness of dining area for optimal guest comfort.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Welcomed customers, addressed inquiries, and suggested daily specials to boost sales.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Performed thorough cleaning of dining area and server stations, ensuring a welcoming environment.
Barista
Beanery
Point Pleasant
11.2022 - 05.2025
- Crafted and served high-quality coffee beverages to enhance customer satisfaction.
- Ensured cleanliness and organization of coffee shop to create inviting atmosphere.
- Operated espresso machines and grinding equipment for coffee preparation.
- Interacted with customers to deliver personalized service and tailored product recommendations.
- Handled cash register transactions accurately during busy shifts.
Swim Instructor and Lifeguard
NJ Swim School
Brick
07.2021 - 11.2022
- Provided swimming instruction to individuals and groups of all ages.
- Instructed students on swimming techniques and safety practices, enhancing their confidence and skills in the water.
- Demonstrated proper swimming strokes and breathing techniques to students.
- Taught basic survival skills such as floating, treading water, emergency exits from the pool.
- Developed lesson plans tailored to individual skill levels and goals.
- Monitored student progress, providing tailored feedback to support skill development and ensure safety.
- Communicated with parents about student performance and progress, fostering collaborative support for learning.
Education
Bachelor of Science - Criminal Justice
Kean Ocean
Toms River, NJ12-2027
Associate of Science - Criminal Justice
Ocean County College
Toms River, NJ12-2025
High School Diploma -
Brick Memorial High School
Brick, NJ06-2023
Skills
- Food safety practices
- Customer service
- Customer service excellence
- Effective communication
- Team collaboration
- Multitasking and organization
- Time management
- Attention to detail
- Problem solving
- Positive and professional
- Lesson planning
Timeline
Server
Wharfside Restaurant
05.2025 - Current
Barista
Beanery
11.2022 - 05.2025
Swim Instructor and Lifeguard
NJ Swim School
07.2021 - 11.2022
Bachelor of Science - Criminal Justice
Kean Ocean
Associate of Science - Criminal Justice
Ocean County College
High School Diploma -
Brick Memorial High School