Caitlin Petito
North Fort Myers,FL
Summary
Customer-focused professional with experience in bartending, serving, hospitality, and leadership. Skilled in communication, multitasking, and delivering excellent customer service. Dedicated to creating memorable guest experiences and contributing to a positive, high-performing team.
Overview
2
2
years of post-secondary education
9
9
years of professional experience
Work History
Server/Bartender
Hooters of Fort Myers
Fort Myers, FL
01.2026 - Current
- Provided friendly, attentive customer service, enhancing guest experience in fast-paced restaurant environment.
- Take food and beverage orders, prepare alcoholic and non-alcoholic drinks, and ensure order accuracy.
- Manage multiple tables while maintaining efficient service and a positive guest experience.
- Cultivated rapport with guests, driving repeat business and increasing overall customer satisfaction.
- Process payments, handle cash transactions, and maintain accurate tabs.
- Ensured cleanliness and compliance with food safety and alcohol service guidelines, supporting overall team efficiency.
District Manager
Compassionate Healthcare of Florida
Cape Coral, FL
03.2022 - 12.2025
- Oversaw operations and staff management across multiple locations to ensure consistent service delivery.
- Provided leadership and training to enhance service quality and support team performance.
- Developed patient-centered strategies that improved healthcare outcomes and increased client satisfaction.
Patient Transporter
Lee Health
Fort Myers, FL
02.2020 - 08.2021
- Transported patients to and from medical procedures, tests, and inpatient care, ensuring safety and comfort.
- Assisted nursing staff in enhancing patient comfort and safety during care.
- Facilitated communication among patients, families, and medical staff to promote understanding and support.
Seafood Associate
Merrick Seafood
Cape Coral, FL
11.2017 - 06.2018
- Guided customers in product selection to enhance their shopping experience.
- Ensured visually appealing product displays and upheld inventory and food safety standards.
- Prepared seafood cuts following Merrick Seafood freshness standards.
- Weighed, labeled, and packaged seafood for display and sale.
- Restocked cases with oysters, shrimp, fish, and shellfish products.
Education
Esthetician License -
Florida Academy
Associate of Science - Nursing
Florida SouthWestern State College
04.2019 - 04.2021
High School Diploma -
North Fort Myers High School
Skills
- Drink Preparation
- Food Service Management
- Alcohol service compliance
- Guest Experience
- Customer service
- Problem solving
- Leadership and Team Management
- Communication and Interpersonal Skills
Timeline
Server/Bartender
Hooters of Fort Myers
01.2026 - Current
District Manager
Compassionate Healthcare of Florida
03.2022 - 12.2025
Patient Transporter
Lee Health
02.2020 - 08.2021
Associate of Science - Nursing
Florida SouthWestern State College
04.2019 - 04.2021
Seafood Associate
Merrick Seafood
11.2017 - 06.2018
Esthetician License -
Florida Academy
High School Diploma -
North Fort Myers High School