Caitlin Rhoades
Sherwood,OR
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
Dermatology Associates
Tigard, OR
01.2024 - 04.2024
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Patient Care Coordinator
Dermacare
Carlsbad, CA
02.2023 - 01.2024
- Serve as the first point of contact for all patients via phone and email
- Answer questions and concerns, schedule appointments, and process all necessary deposits
- Ensure that appointments are correctly booked with all necessary deposits and information
- Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
- Ensure patients are informed of any pre- and post-care requirements.
Healthcare Recruiter
Zentech Consulting
Tampa, FL
10.2022 - 02.2023
- Developed job postings and advertised positions to attract qualified candidates.
- Maintained a database of applicant information and tracked open requisitions.
- Reviewed resumes, conducted reference checks, and verified credentials for potential hires.
- Provided guidance to new employees regarding onboarding processes and policies.
Client Coordinator
SDBotox
San Diego, CA
04.2022 - 09.2022
- Serve as the first point of contact for all patients via phone and email
- Answer questions and concerns, schedule appointments, and process all necessary deposits
- Notify locations of any service delays and escalate situations to direct manager, as appropriate
- Ensure that appointments are correctly booked with all necessary deposits and information
- Confirm upcoming appointments for all patients scheduled the next day
- Ensure patients are informed of any pre- and post-care requirements
- Perform administrative duties, as checking patients in, checking patients out
- Prepared vitamin IV bags for patients
Patient Care Coordinator
G3 Physical Therapy
Encinitas, CA
09.2021 - 04.2022
- Greet and check in patients upon arrival by following the intake procedure
- Prepare and process medical records requests within 48 hours; and Retrieve and process mail/faxes daily
- Manage multi-line phones and retrieve/return voicemails throughout the day
- Update patients' electronic charts with all personal and case information, communication logs, and scan/upload patients' paper documents
- Collect and log copays/coinsurances for patient visits on date of service and Maintain up-to-date copies of all administrative forms.
Private Executive Security
Colorado Security Agency
San Diego, CA
11.2019 - 11.2021
- Followed all security and safety regulations
- Monitored entrance and exit doors and access gates
- Wrote logs and incident reports
- Monitored and authorized entrance and departure of Visitors and Government Officials
- Provided escorts for government officials, when appropriate 6
- Effectively recommended appropriate action during emergency situations
- Work alongside secret service and local law enforcement 8
- Supervised property entrances and exits and monitored employee safety
- Provided security team leadership and contributed to on-call duties.
Client Coordinator
A Mission for Michael
San Juan Capistrano, CA
01.2021 - 08.2021
- Coordinates all daily activities of the clients ensuring the clients arrive on time to all scheduled activities
- Drives participants to outside meetings, appointments; outings; and other therapeutic activities
- Utilizes intervention and communication skills in working with clients, their families and significant others on a daily basis and in crisis
- Shares personal experience, strength, and hope and acts as a role model
- Manages and maintains call logs, vehicle logs and charts daily according to policy and procedure
- Complete charting and documentation in accordance with documentation policy and procedures within 24 hours of service
Hospital Corpsman
United States Navy Hospital Corpsman, United States Naval Services
Fort Belvoir, VA
06.2017 - 05.2019
- Taught and provided prevention and treatment of disease and injury
- Assisted health care professionals in providing medical care to active duty and dependents
- Rendered emergency medical treatment and transported patients
- Record patients' medical history, vital statistics, or information such as test results in medical records
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean
- Interview patients to obtain medical information and measure their vital signs, weight, and height
- Clean and sterilize instruments and dispose of contaminated supplies
- Show patients to examination rooms and prepare them for the physician
- Assisted provider in procedures (PRP, RFA, MBB, ESI)
- Operated Centrifuge to prepare blood samples for procedures
- Took blood samples from patients for procedures
- Operated Ultra Sound machine to assist provider in procedures
- Administered injections
Education
College Degree - Nursing
MiraCosta College
04.2023
High school diploma or GED -
Kutztown University
01.2015
Cumberland Valley High School
01.2013
Skills
- Hospital Experience
- Insurance Verification
- Medical Billing
- Medical Records
- HIPAA
- Patient care
- EMR systems
- Medical Terminology
- Triage
- Venipuncture
- ICD-10
- Salesforce
- Military Service
- Branch: United States Navy
- Rank: E-3
Certification
November 2017 to May 2019
Certifications and Licenses
First Aid Certification
Secret Clearance
CPR Certification
BLS Certification
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
Medical Assistant
Dermatology Associates
01.2024 - 04.2024
Patient Care Coordinator
Dermacare
02.2023 - 01.2024
Healthcare Recruiter
Zentech Consulting
10.2022 - 02.2023
Client Coordinator
SDBotox
04.2022 - 09.2022
Patient Care Coordinator
G3 Physical Therapy
09.2021 - 04.2022
Client Coordinator
A Mission for Michael
01.2021 - 08.2021
Private Executive Security
Colorado Security Agency
11.2019 - 11.2021
Hospital Corpsman
United States Navy Hospital Corpsman, United States Naval Services
06.2017 - 05.2019
College Degree - Nursing
MiraCosta College
High school diploma or GED -
Kutztown University
Cumberland Valley High School
Similar Profiles
Gabriela MurrayGabriela Murray
Clinical Assisting Student at Dermatology AssociatesClinical Assisting Student at Dermatology Associates
Tai'Quasia PughTai'Quasia Pugh
Front Desk Receptionist at Dermatology AssociatesFront Desk Receptionist at Dermatology Associates
Danielle MacDanielle Mac
Medical Assistant at Dermatology AssociatesMedical Assistant at Dermatology Associates