Caitlin Santiago-Nieves
Winter Springs,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Server/Bartender
Gators Dockside
Winter Springs, FL
05.2020 - Current
- Served guests .
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Greeted customers, answered questions and recommended specials to increase profits.
Office Manager
Sunshine Sign Installers LLC
Fern Park , FL
03.2019 - Current
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Generated content for various media platforms, such as websites and social media accounts.
- Assisted with marketing activities, including creating brochures and flyers for promotional purposes.
- Maintained and updated filing, inventory and database systems, manually or using computer.
Education
Associate of Arts - Communications
Seminole State College of Florida
Sanford, FL03-2026
Skills
- Networking and relationship building
- Time management abilities
- Professionalism
- Office Management
- Inventory Control
- Upselling
Timeline
Server/Bartender
Gators Dockside
05.2020 - Current
Office Manager
Sunshine Sign Installers LLC
03.2019 - Current
Associate of Arts - Communications
Seminole State College of Florida