Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Coblentz

Jacksonville Beach,FL

Summary

Dynamic and results-oriented professional with a solid background in bartending coupled with a recent college degree in Business Management and Entrepreneurship. Demonstrated ability to excel in fast-paced environments, build rapport with diverse clientele, and deliver exceptional customer service. Eager to leverage strong communication skills, keen attention to detail, and a proactive approach to transition into a successful sales career. Possesses a keen understanding of consumer behavior and a passion for exceeding targets. Adaptable, motivated, and committed to continuous personal and professional development.

Overview

5
5
years of professional experience

Work History

Server/Bartender

Medure Brothers
01.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Suite Attendant

Delaware North
08.2021 - Current
  • Displayed strong attention to detail while conducting daily room inspections, identifying any issues or discrepancies for immediate resolution.
  • Implemented personalized touches for VIP guests, enhancing overall satisfaction and fostering customer loyalty.

Bartender

The Hoffman
04.2021 - 08.2021
  • Cultivated warm relationships with regular customers.
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Retail Sales Associate

Once Upon A Child Franchise
05.2019 - 08.2020
  • Greeted customers and helped with product questions, selections, and purchases.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Increased sales revenue through effective product recommendations tailored to individual customers.

Education

Bachelor of Arts - Business Administration And Management

University of North Florida
Jacksonville, FL
05.2024

Associate of Science - Health Sciences

Indian River State College
Ft. Pierce, FL
04.2020

Skills

  • Relationship Building
  • Customer care
  • Networking
  • Up-selling
  • Strong multitasking
  • Highly reliable
  • Product description
  • Product and Service Sales

Timeline

Server/Bartender

Medure Brothers
01.2022 - Current

Suite Attendant

Delaware North
08.2021 - Current

Bartender

The Hoffman
04.2021 - 08.2021

Retail Sales Associate

Once Upon A Child Franchise
05.2019 - 08.2020

Bachelor of Arts - Business Administration And Management

University of North Florida

Associate of Science - Health Sciences

Indian River State College
Kayla Coblentz