Caitlin Sheek
Orange County,CA
Summary
I have extensive experience with serving the public and am hardworking, motivated, and friendly. I have been told that I am a joy to work with and I am always willing to improve and learn to become a better person and employee.
Overview
7
7
years of professional experience
Work History
Server
Eureka! Restaurants
03.2022 - 07.2022
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently.
Server/Barista
Meads Green Door Cafe
04.2017 - 11.2019
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently.
- Used slow periods to restock supplies.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Server/Barista
La Galette
08.2016 - 04.2017
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
Server
Johnny Rockets
11.2015 - 04.2016
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to detail
- Served food and beverages promptly with focused attention to customer
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently.
- Answered customers' questions, recommended items, and recorded order information.
Education
AA -
Saddleback College
2018
GED - undefined
Crean Lutheran High School
2013
Skills
- Time Management
- Fast learner
- Adaptive and Creative
- Organized
- Excellent Work Ethic
- Suggestive Selling
- Adaptable and Flexible
- Anticipating Guest Needs
- Customer Service and Rapport
Timeline
Server
Eureka! Restaurants
03.2022 - 07.2022
Server/Barista
Meads Green Door Cafe
04.2017 - 11.2019
Server/Barista
La Galette
08.2016 - 04.2017
Server
Johnny Rockets
11.2015 - 04.2016
AA -
Saddleback College
GED - undefined
Crean Lutheran High School
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