Caitlin Townes

• Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
• Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
• Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
• Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.

• Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
• Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
• Supported students with helpful study habits and exam strategies.
• Provided homework assistance using specific curriculum and materials.

• Coordinated food, clothing and household items for disadvantaged individuals and families.
• Maintained clean, neat and operational facilities to serve program needs.
• Used strong interpersonal communication skills to convey information to others.
• Supported engaging, fun and smooth-running events by helping with organization and planning.

• Sorted and organized files, spreadsheets and reports.
• Analyzed problems, identified solutions and made decisions.
• Interacted with customers by phone, email or in-person to provide information.
• Completed research, compiled data, updated spreadsheets and produced timely reports.

Managing incoming and outgoing mail, assisting mechanized dumpers by removing possible letters left behind and keeping working spaces clean. Sort and cancel the mail, prepare the batch for distribution and make occasional deliveries. Sometimes rewrap damaged parcels.

• Worked well in a team setting, providing support and guidance.
• Managed time efficiently in order to complete all tasks within deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Proven ability to learn quickly and adapt to new situations.

• Recipient of Bloomfield Women College Basketball 4yr Scholarship
• Beyond Sports Spain basketball tournament
• Honor's Society Foundation Member
• Awarded 1000 points award for basketball
• Member of Black Student Union
• Dean's List 2018-2021