Caitlin Westphal
Michigan City,IN
Summary
Dedicated professional with over 6 years of experience advocating for safe, healthy, and supportive family environments within child abuse prevention programs. Passionate about empowering individuals to make informed life choices and fostering resilience in children and families. Committed to ongoing advocacy and support efforts, ensuring every child has the opportunity to thrive in a nurturing environment. Strong ability to connect with diverse populations and drive positive change through compassionate guidance and education.
Overview
11
11
years of professional experience
Work History
Family Support Specialist
Dunebrook
02.2016 - 07.2022
- Developed individualized family action plans based on assessments and identified needs.
- Coordinated referrals to community resources, ensuring access to essential services.
- Enhanced family well-being by providing comprehensive support services and resources.
- Conducted regular home visits to assess family progress and adjust support plans as needed.
- Maintained detailed case notes documenting client interactions, interventions provided, progress made, and any barriers encountered during service delivery.
- Assisted families in navigating complex social service systems to access needed supports and benefits.
- Improved family dynamics by offering guidance on parenting strategies, communication techniques, and conflict resolution skills.
- Participated in ongoing professional development opportunities to stay current on best practices in family support services.
- Developed personalized service plans for each family to address their specific needs and goals.
- Empowered parents by providing education on child development milestones, effective discipline strategies, and age-appropriate activities.
Bookkeeper/Delivery
Kaber Floral Co.
10.2014 - 01.2016
- Conducted daily sales balance checks.
- Invoiced clients efficiently.
- Handled deposit transactions accurately.
- Managed payment collections promptly.
- Provided customer assistance as required.
- Contributed to the setup of diverse events, including weddings.
- Ensured timely completion of delivery assignments.
- Managed accounts payable and receivable, ensuring timely processing of invoices.
- Reconciled bank statements and financial records for accuracy and compliance.
Site Coordinator/Assistant for Child Care
Laporte Community School Corporation
01.2014 - 06.2015
- Supervised and ensured well-being of children within 4-12 age range.
- Coordinated engaging activities for chil
- Aided in breakfast activities in cafeteria.
- Managed communication between parents, staff, and community partners to ensure seamless operations.
- Maintained safety standards and compliance with regulations to create a secure learning environment.
- Maintained accurate records of attendance, progress reports, incident reports, and other required documentation for program compliance purposes.
Safe Harbor Program- Internship
Michigan City Area Schools
01.2014 - 12.2014
- Observe staff and engage with children during all activities.
- Help with programs such as: girl scouts, music, and reading program.
Internship
Edgewood Elementary School
01.2014 - 12.2014
- Assisted in classroom environments, cafeteria, and outdoor events.
- Facilitated small group sessions to improve students' understanding.
- Monitored counselor activities to understand program operations.
Sales
Fuzziwig’s Candy Factory
01.2012 - 02.2013
- Welcomed and supported customers.
- Managed daily financial reporting and deposit tasks.
- Maintained a clean working environment which led to improved health and safety standards for both staff members and customers.
- Handled cash transactions accurately, maintaining a balanced register at the end of each shift.
- Trained new team members on store procedures, policies, and sales techniques for consistent performance.
- Improved overall store organization by consistently implementing proper merchandise stocking techniques.
Education
Bachelor of Arts - Behavioral Science focusing in Psychology
Purdue University North Central
Westville, IN05.2014
Skills
- Customer Service
- Responsible
- Cooperative
- Patient
- Non-Judgmental
- Caring
- Energetic
- Positive
- Helpful
Coursework
- Elementary Psychology
- Intro to Social Work
- Approaches to Counseling
- Developmental Psychology
- Child Psychology
- Sociology
- Psychology of Personality
Timeline
Family Support Specialist
Dunebrook
02.2016 - 07.2022
Bookkeeper/Delivery
Kaber Floral Co.
10.2014 - 01.2016
Site Coordinator/Assistant for Child Care
Laporte Community School Corporation
01.2014 - 06.2015
Safe Harbor Program- Internship
Michigan City Area Schools
01.2014 - 12.2014
Internship
Edgewood Elementary School
01.2014 - 12.2014
Sales
Fuzziwig’s Candy Factory
01.2012 - 02.2013
Bachelor of Arts - Behavioral Science focusing in Psychology
Purdue University North Central