Caitlin Yvette Wright
Ann Arbor,MI
Summary
Experienced funeral director with a strong commitment to providing compassionate support to families during difficult times. Proven ability to manage all aspects of funeral services, ensuring a respectful and dignified experience. Recognized for going above and beyond to meet the needs of clients and their loved ones.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Care Center Supervisor & Licensed Funeral Director
Michigan Memorial Funeral Home
Flat Rock, Michigan
06.2025 - Current
- Supervised daily operations of Care Center, ensuring strict adherence to safety protocols.
- Coordinated staff schedules to maintain cleanliness and organization of Care Center environment.
- Monitored inventory levels and ordered supplies from Dodge, Hilton Funeral Supply, and Amazon.
- Organized pick-up for biohazard waste management and laundry services.
- Implemented departmental policies to streamline internal processes in collaboration with management.
- Conducted performance discussions with employees to identify issues and develop effective solutions.
- Provided leadership and mentoring to newly hired employees on company protocols.
Licensed Funeral Director and Certified Celebrant
Michigan Memorial Funeral Home
Flat Rock, Michigan
10.2019 - Current
- Coordinated funeral services and memorial events honoring diverse cultural practices.
- Prepared and maintained accurate legal documentation for burial and cremation processes.
- Collaborated with local cemeteries to schedule interments and plot arrangements.
- Conducted viewings and visitations, fostering respectful environments for grieving families.
- Trained junior staff on best practices in service delivery and client care.
Apprentice Funeral Director
Michigan Memorial Funeral Home
Flat Rock, Michigan
02.2019 - 10.2019
- Prepared deceased individuals for viewings and memorial services with dignity and care.
- Coordinated transportation logistics for deceased and family members efficiently.
- Assisted families in planning funeral arrangements to fulfill specific needs.
- Collaborated with clergy to ensure adherence to religious customs during services.
- Maintained cleanliness and organization of funeral home facilities to uphold high standards.
- Answered inquiries from potential customers regarding available services promptly.
- Arranged gravesite preparation and grave markers in partnership with cemeteries.
Education
High School Diploma -
Lewiston Porter High School
Youngstown, NY06-2012
Diploma - Funeral Directing And Embalming
Pittsburgh Institute of Mortuary Science
Pittsburgh, PA09-2017
Associates in Specialized Business - Funeral Service Management
Pittsburgh Institute of Mortuary Science
Pittsburgh, PA01-2018
Bachelor of Science - Funeral Service And Mortuary Science
Point Park University
Pittsburgh, PA12-2018
Skills
- Empathetic communication
- Creative event planning
- Attention to detail
- Time management
- Problem solving and conflict resolution
- Inventory management
- Schedule development
- Policy development
- Customer service
- Staff training and mentoring
- Microsoft Office proficiency
Affiliations
- Dog mom.
- Hiking.
- Kayaking.
- Travel.
- Touring museums and historic locations.
Certification
- Licensed Funeral Director and Mortician.
- Certified Celebrant.
- Certified Crematory Operator (CANA).
Timeline
Care Center Supervisor & Licensed Funeral Director
Michigan Memorial Funeral Home
06.2025 - Current
Licensed Funeral Director and Certified Celebrant
Michigan Memorial Funeral Home
10.2019 - Current
Apprentice Funeral Director
Michigan Memorial Funeral Home
02.2019 - 10.2019
High School Diploma -
Lewiston Porter High School
Diploma - Funeral Directing And Embalming
Pittsburgh Institute of Mortuary Science
Associates in Specialized Business - Funeral Service Management
Pittsburgh Institute of Mortuary Science
Bachelor of Science - Funeral Service And Mortuary Science
Point Park University