Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caitlyn Barnes

Humble

Summary

Dependable dual-credit high school student with leadership experience as Shift Leader and Customer Service Representative. Excels in fast-paced environments and delivers exceptional service through effective communication and teamwork. Demonstrates strong work ethic and discipline, contributing positively in both academic and work settings.

Overview

1
1
year of professional experience
2
2
years of post-secondary education

Work History

Customer Service Representative

Domino's Pizza
Humble
02.2026 - 05.2026
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Addressed customer complaints and resolved issues promptly.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Assisted customers with order placement and menu inquiries.
  • Provided support during peak hours to enhance service speed.
  • Handled cash transactions and processed payments accurately.
  • Collaborated with team members to ensure timely order fulfillment.
  • Managed inventory by restocking supplies regularly.
  • Developed strong customer relationships to encourage repeat business.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Operated kitchen equipment to prepare food items efficiently.

Shift Leader

Smoothie King
Humble
05.2025 - 09.2025
  • Coordinated shift schedules to optimize staff coverage.
  • Supervised team members during high-volume service periods.
  • Trained new staff on smoothie preparation techniques.
  • Ensured compliance with health and safety standards.
  • Resolved customer complaints promptly and professionally.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Assisted customers with menu selections and special requests.
  • Maintained cleanliness of workstations and customer areas.
  • Managed inventory levels and restocked supplies as needed.
  • Handled cash transactions and processed payments accurately.

Education

Nimitz High School
Houston, TX
06-2026

Associate of Arts -

Lone Star College
Houston, TX
08.2024 - 06.2026

Skills

  • Customer service
  • Effective communication
  • Complaint handling
  • Inbound and outbound calling
  • Conflict resolution
  • Time management
  • Multitasking and organization
  • Active listening
  • Adaptability and flexibility
  • Team leadership
  • Problem-solving
  • Cash handling
  • Inventory management
  • Product knowledge
  • Strong teamwork

Timeline

Customer Service Representative

Domino's Pizza
02.2026 - 05.2026

Shift Leader

Smoothie King
05.2025 - 09.2025

Associate of Arts -

Lone Star College
08.2024 - 06.2026

Nimitz High School
Caitlyn Barnes