Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Caitlyn Bradley

Sarasota,FL

Summary

Seasoned Floor Manager highly effective at managing wide-ranging tasks in support of restaurant operations. Excellent team leader and complex problem-solver with analytical and adaptable approach. Supportive supervisor and unbiased leader of numerous personalities and individuals.

Overview

6
6
years of professional experience
2
2

Certifications

Work History

Floor Manager

Hummingbird Wine Bar
10.2022 - Current


  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Made personal recommendations for customers by sharing product knowledge and demonstrating product.

Server Shift Leader

Hummingbird Wine Bar
01.2022 - 10.2022
  • Cultivated warm relationships with regular customers.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.

File Clerk

Alliance Solutions Group
07.2020 - 08.2021
  • Assisted with data entry and administrative support tasks to help meet team goals.
  • Maintained physical and computer-based filing systems.

Restaurant Floor Manager

Orange Octopus Ice Cream Company
01.2018 - 08.2021
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.

Education

Bachelor of Science - Public Health

Florida State University
Tallahassee, FL
04.2022

Skills

  • Sales Expertise
  • Microsoft Office
  • Guest Satisfaction

Certification

  • Certified Florida Food Service Worker, 360 Training - 08/30/2025
  • Certified WSET2 Level with Merit

Timeline

Floor Manager

Hummingbird Wine Bar
10.2022 - Current

Server Shift Leader

Hummingbird Wine Bar
01.2022 - 10.2022

File Clerk

Alliance Solutions Group
07.2020 - 08.2021

Restaurant Floor Manager

Orange Octopus Ice Cream Company
01.2018 - 08.2021

Bachelor of Science - Public Health

Florida State University

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Caitlyn Bradley