Summary
Overview
Work History
Education
Skills
Websites
Campus Involvement
Timeline
Generic

Caitlyn Cioni

Granville,IL

Summary

Dynamic professional with strong skills in social media management and customer engagement. Proven ability to boost online interaction and deliver exceptional service, enhancing community ties and driving sales.

Overview

3
3
years of professional experience

Work History

Waitress

Riverfront Bar & Grill
Peru, Illinois
04.2023 - 08.2025
  • Delivered high-quality service in a fast-paced environment, ensuring accuracy and efficiency.
  • Managed customer transactions, processed payments, and handled special requests.
  • Exceeded weekly sales targets by upselling beverages and featured menu items.

General Intern

Prospect League-Pistol Shrimp Baseball
Peru, Illinois
06.2024 - 08.2024
  • Rotated through game day operations, including social media, fan engagement, promotions, and hospitality.
  • Strengthened community ties by supporting sponsor partnerships and coordinating local events.
  • Boosted online engagement by managing team social media accounts and implementing new content strategies.

Sales and Marketing Intern

Greek House
Jacksonville, Florida
08.2023 - 12.2023
  • Conducted one-on-one meetings weekly with customers to learn about their needs and to deliver exemplary customer service.
  • Built strong relationships with potential customers and existing customers by being consistent and timely in our interactions.
  • Utilized Customer Relationship Management and Online Marketing tools by creating lead lists, logging activities, and managing campaigns.

Student Accounting Assistant

CEFCU Arena
Bloomington, Illinois
05.2022 - 08.2022
  • Processed financial transactions while maintaining compliance with FERPA and university policies.
  • Ensured confidentiality of sensitive financial and student records.
  • Streamlined reporting processes, improving overall workflow efficiency.

Education

Bachelor of Arts - Public Relations

Illinois State University
Normal, Illinois
05.2025

Skills

  • Media & Production: Video Editing, Social Media Management, Press Release Writing, Microsoft Office Suite (Word, Excel, PowerPoint), Outlook, Teams
  • Communication: Public Speaking, Storytelling, Written and Verbal Communication, Interpersonal Skills
  • Content Creation: Social Media Campaigns, Press Releases, Professional Writing, Message Development

Campus Involvement

Chi Omega Sorority, 08/01/21, 05/01/25, Actively participated in leadership, community service, and social development as a member of Chi Omega, fostering teamwork, time management and networking skills., Collaborated with a team of 8 members to be a part of the Make A Wish philanthropy to raise $86,000 for Make A Wish children.

Timeline

General Intern

Prospect League-Pistol Shrimp Baseball
06.2024 - 08.2024

Sales and Marketing Intern

Greek House
08.2023 - 12.2023

Waitress

Riverfront Bar & Grill
04.2023 - 08.2025

Student Accounting Assistant

CEFCU Arena
05.2022 - 08.2022

Bachelor of Arts - Public Relations

Illinois State University

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