Caitlyn Cote
PAWTUCKET,RI
Summary
Dedicated server with exceptional customer service skills, enhancing guest satisfaction and driving sales growth in fast-paced environments. Proven ability to prioritize tasks and collaborate effectively with teams.
Overview
11
11
years of professional experience
Work History
Server
Darden Restaurants, Olive Garden
Attleboro, MA
10.2023 - Current
- Managed multiple tables efficiently in fast-paced environment, enhancing overall service speed.
- Delivered exceptional dining experiences by providing attentive service and ensuring guest satisfaction.
- Collaborated with kitchen staff to ensure timely food preparation and accurate order fulfillment.
Sales Associate
Carters Oshkosh
Seekonk, MA
06.2021 - 12.2021
- Delivered exceptional customer service, fostering loyalty and repeat business.
- Managed inventory levels, ensuring stock availability and efficient restocking processes.
- Assisted customers with product selections, ensuring satisfaction and driving sales performance.
Delivery Driver
Shipt
Rhode Island
04.2020 - 06.2021
- Managed multiple deliveries efficiently, optimizing routes to minimize delays and enhance service quality.
- Delivered groceries promptly, ensuring customer satisfaction through accuracy and attention to detail.
- Utilized mobile applications for tracking orders, enhancing communication with customers throughout delivery process.
Store Manager
7 Eleven Gas Station
West Bridgewater, MA
06.2015 - 04.2021
- Trained and developed staff, fostering a high-performance team culture.
- Implemented merchandising strategies to enhance product visibility and drive sales growth.
- Managed inventory control processes to optimize stock levels and minimize waste.
- Supervised daily operations, ensuring compliance with company policies and safety regulations.
Education
Bachelor of Science - Psychology
Bridgewater State University
Bridgewater, MA12-2018
Skills
- Exceptional customer service
- Inventory management
- Ordering procedures
- Task prioritization
- Food safety
- Sanitation practices
- Team collaboration
- Order accuracy
Timeline
Server
Darden Restaurants, Olive Garden
10.2023 - Current
Sales Associate
Carters Oshkosh
06.2021 - 12.2021
Delivery Driver
Shipt
04.2020 - 06.2021
Store Manager
7 Eleven Gas Station
06.2015 - 04.2021
Bachelor of Science - Psychology
Bridgewater State University