Caitlyn Fanning
North Richland Hills,TX
Summary
Driven professional with extensive experience in animal care and customer service, notably at Valley Ranch Pet Clinic. Excelled in pet handling and client communication, significantly enhancing customer satisfaction. Skilled in facility cleaning and computer skills, adept at improving operational efficiency. Demonstrated ability to exceed performance targets through exceptional service and attention to detail. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Animal Care Technician
Valley Ranch Pet Clinic
03.2023 - Current
- Restrained animals safely during exams and procedures.
- Educated caregivers and pet owners on animal care, nutrition, and disease management.
- Reset procedure rooms between appointments and disinfected equipment.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
Pet Groomer
Spash & Dash Groomerie and Boutique
12.2022 - 03.2023
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Managed time efficiently in order to complete all tasks within deadlines.
Cosmetologist
Cowboy Up Mens' Salon
12.2020 - 05.2022
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Assessed customer hair texture, treatment history, and desired outcome to determine services required.
Produce Clerk
Ingles Supermarket
08.2017 - 06.2019
- Checked for outdated and overripe grocery items and removed from inventory.
- Kept tidy and organized area to comply with cleanliness standards.
- Prioritized helping customers over completing other routine tasks in store.
Education
Cosmetology
Ogle School of Hair Skin Nails - Hurst
Hurst, TX07.2020
Skills
- Customer service and assistance
- Facility Cleaning
- Pet handling
- Client Communication
- Computer skills
- Records Management
- Recordkeeping
Timeline
Animal Care Technician
Valley Ranch Pet Clinic
03.2023 - Current
Pet Groomer
Spash & Dash Groomerie and Boutique
12.2022 - 03.2023
Cosmetologist
Cowboy Up Mens' Salon
12.2020 - 05.2022
Produce Clerk
Ingles Supermarket
08.2017 - 06.2019
Cosmetology
Ogle School of Hair Skin Nails - Hurst
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