Summary
Overview
Work History
Education
Skills
Timeline
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Caitlyn Galindo

Youngtown,AZ

Summary

Organized Office Manager known for productive and efficient task completion. Specialize in team leadership, workflow optimization, and administrative management. Excel in communication, problem-solving, and adaptability to drive office efficiency and support company objectives.

Overview

11
11
years of professional experience

Work History

Office Manager

reliable quality construction
Chicago, IL
10.2022 - Current
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Processed payroll accurately ensuring all employees were paid on time.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Updated web page and social media profile with engaging and current content.
  • create change orders and requisition forms to submit to contractors.

Clerk

QuikTrip
Glendale, AZ
03.2015 - 02.2018
  • Processed payments, refunds, and exchanges accurately and efficiently.
  • Operated cash register to process cash, check, and credit card transactions.
  • Processed customer orders promptly and accurately.
  • Answered phones in a courteous manner while providing excellent customer service.
  • Greeted visitors in a friendly and professional manner while directing them appropriately.
  • Utilized computer software programs to create reports, labels, forms.

Shift Leader

Papa Murphy's
Glendale, AZ
02.2014 - 03.2017
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Assisted in training new employees on shift operations.
  • Resolved customer complaints promptly and professionally.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Inspected food preparation areas to ensure proper sanitation standards were met at all times.

Education

High School Diploma -

Ironwood High School
Glendale, AZ
05-2017

Some College (No Degree) - Pharmacy Tech

Career Step
San Diego

Skills

  • Employee Supervision
  • Staff Management
  • Operations Management
  • Expense Reporting
  • Billing
  • Customer Service
  • Conflict Management
  • Data Entry
  • problem solving
  • conflict resolution
  • Customer Relations
  • Prioritize tasks effectively
  • Organizational Skills
  • Employee Training
  • Excellent multi-tasking ability

Timeline

Office Manager

reliable quality construction
10.2022 - Current

Clerk

QuikTrip
03.2015 - 02.2018

Shift Leader

Papa Murphy's
02.2014 - 03.2017

High School Diploma -

Ironwood High School

Some College (No Degree) - Pharmacy Tech

Career Step

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Caitlyn Galindo