Caitlyn Hampton
Birmingham,AL
Summary
Passionate about bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by, understanding customer desires, and providing customized solutions to build loyalty.
Overview
6
6
years of professional experience
Work History
Personal Shopper
Shipt
12.2023 - Current
- Consistently met deadline and quality goals for accuracy and timeliness of approximately 15 orders a day.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Contributed to team objectives in fast-paced environment.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
Delivery Driver
Amazon
06.2023 - Current
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Delivering approximately 35 packages to customer doorsteps and business offices each day
- Loaded truck and properly secured items to prevent damage for deliveries.
Shift Manager/Key Holder
Jets Pizza
12.2018 - 01.2020
- Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in their role.
- Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
- Managed inventory levels, ensuring adequate stock for smooth business operations and minimizing waste.
- Maintained store cleanliness throughout the day to create a welcoming environment
Education
Pursuing Degree - Business Administration And Management
University of West Alabama
Livingston, AL12.2026
High School Diploma -
Thompson High School
Alabaster, AL05.2017
Skills
- Customer Service
- Microsoft Excel
- Customer Relationship Management (CRM)
- Data Entry
- Active Listening
- Team Management
- Technical skills
Timeline
Personal Shopper
Shipt
12.2023 - Current
Delivery Driver
Amazon
06.2023 - Current
Shift Manager/Key Holder
Jets Pizza
12.2018 - 01.2020
Pursuing Degree - Business Administration And Management
University of West Alabama
High School Diploma -
Thompson High School
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