Summary
Overview
Work History
Education
Timeline
Generic

Caitlyn Marshall

Admissions Professional
Wallingford,Pennsylvania

Summary

Hardworking Associate Director knowledgeable about business practices in the college admissions industry. Adept at supporting and enhancing operations with a Affiliative leadership style and strategic approach to decision making and collaboration.

Overview

10
10
years of professional experience
4
4
years of post-secondary education

Work History

Assistant Director of Events and Communications

Eastern University
St.Davids, United States
09.2021 - Current
  • Trained and mentored new employees on industry practices and business operations.
  • Helped to created and updated communication flows through mail, email, and text, to effectively reach the interest of perspective students and families.
  • Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
  • Investigated industry trends and technological advancements to identify optimal approaches for integration into recruitment techniques.

Assistant Director of Visitation and Events

Eastern University
St.Davids, Pennsylvania
07.2021 - 09.2021
  • Planed and executed in-person events for prospective students and their families.
  • Hired, trained, developed, and assigned work for 20+ student employees.
  • Collaborated with internal Marketing team to produce a new promotional materials with new wording, pictures, and forma
  • Analyzed and developed strategies for improving daily visitation attendance and visitor experience.

Admissions Counselor

Eastern University
St.Davids, Pennsylvania
09.2020 - 06.2021
  • Created an individual recruitment plan for respective territory each semester that included attending events, conferences, fairs and classroom visits.
  • Utilized phone, email, video software and mail to communicate with prospective students, families, teachers and administrators in a timely manner with superior service.
  • Strived towards university-wide enrollment goals by using outstanding customer service to recruit students to the University's programs.
  • Worked one on one with prospective students and their families to assist with their individual needs. Examples of this include application assistance, communication facilitation assistance with internal departments, and financial aid counseling.

Childcare Provider

Eastern University Admissions
Greater Philadelphia Suburbs, Pennsylvania
09.2015 - 09.2020
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Duties have included managing household activities, educational aid and services, and conflict resolution
  • Applied positive behavior management techniques to enhance social interactions and emotional development.

Hostess

Azie
St.Davids, Pennsylvania
04.2015 - 08.2018
  • Assigned patrons to tables suitable for needs and restaurant section rotation
  • Ensured smooth logistics in a high-traffic restaurant. Acted as the first responder to customer conflicts and addressing their needs.
  • Cultivated positive and personal guest relations by managing individual request in combination with orchestrating speedy seating.


Education

Bachelor of Arts - Sociology And Political Science

Eastern University
St. David's
08.2016 - 05.2020

Timeline

Assistant Director of Events and Communications

Eastern University
09.2021 - Current

Assistant Director of Visitation and Events

Eastern University
07.2021 - 09.2021

Admissions Counselor

Eastern University
09.2020 - 06.2021

Bachelor of Arts - Sociology And Political Science

Eastern University
08.2016 - 05.2020

Childcare Provider

Eastern University Admissions
09.2015 - 09.2020

Hostess

Azie
04.2015 - 08.2018

Similar Profiles

CREATE PROFILE
Caitlyn MarshallAdmissions Professional