Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caitlyn McAllister

Byrdstown

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Overview

7
7
years of professional experience

Work History

Scheduler/Bookkeeper

Slaughter House Tattoo
02.2023 - Current
  • Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
  • Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
  • Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Employment Specialist

Express Employment
10.2022 - 02.2023
  • Assisted clients with completing job applications and submitting resumes to improve interview chances.
  • Established strong relationships with local employers to match clients with suitable job opportunities.
  • Provided ongoing support and guidance for clients during their job search, leading to increased confidence and motivation.
  • Enhanced client employability by conducting thorough assessments and identifying individual strengths and weaknesses.
  • Assessed individuals to identify skills, strengths and interests for job placement.
  • Maintained records of consumer employment activity such as potential and current employers.
  • Developed relationships with diverse businesses to develop competitive and permanent job opportunities for consumers.
  • Matched clients to open positions based on skills and work requirements.

Nail Technician

Teased Salon
12.2021 - 09.2022
  • Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
  • Prepared nail beds and cuticles, shaped nails and applied polish for daily customers.
  • Responded to customer requests and concerns about gel application and nail art designs.
  • Completed consultations with spa guests to determine nail care needs.

Digital Support Representative

SunTrust
05.2019 - 12.2020
  • Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
  • Engaged in learning and development opportunities to promote continued performance improvement.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Delivered prompt service to prioritize customer needs.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Maintained up-to-date knowledge of product and service changes.

Home Health Care Aide

Quality Home Health
01.2018 - 12.2018
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Provided mobility assistance such as walking and regular exercising.
  • Completed entries in log books, journals and care plans to accurately document and report patient progress.
  • Assisted disabled clients to support independence and well-being.

Education

Nail Technician -

TCAT
Livingston, TN
12.2021

Patient Care Tech -

Vol State
Cookeville, TN
02.2018

Pickett County High School
Byrdstown, TN
05.2017

Skills

  • Customer service
  • Time management
  • Guest services
  • Fast Learner
  • Verbal and Written Communication Skills
  • Attention to Detail
  • Schedule coordination
  • Schedule management
  • Telephone etiquette
  • Medical terminology
  • Call management
  • Inventory tracking

Timeline

Scheduler/Bookkeeper

Slaughter House Tattoo
02.2023 - Current

Employment Specialist

Express Employment
10.2022 - 02.2023

Nail Technician

Teased Salon
12.2021 - 09.2022

Digital Support Representative

SunTrust
05.2019 - 12.2020

Home Health Care Aide

Quality Home Health
01.2018 - 12.2018

Nail Technician -

TCAT

Patient Care Tech -

Vol State

Pickett County High School

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Caitlyn McAllister