Caitlyn Mizelle
Hampton,VA
Summary
Driven by a strong work ethic and integrity, I excelled in customer service and cash handling at Duck Thru, enhancing customer satisfaction and loyalty. My proactive approach in problem-solving and organizational abilities led to significant improvements in operational efficiency and a positive work environment, showcasing my ability to meet and exceed employer expectations. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Cashier
Duck Thru
09.2022 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Assistant Manager
Z's Tobacco Shop
01.2021 - 09.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Cashier
Duck Thru
01.2020 - 01.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
CAP 2 Associate
Walmart
01.2019 - 01.2020
- Maintained clean, safe work environment by managing trash, sweeping and performing other cleaning processes.
- Exceeded individual performance expectations while actively contributing to overall CAP 2 team success.
- Collaborated with fellow associates from other departments to ensure proper product placement according to planograms.
- Enhanced store efficiency by accurately stocking shelves and managing inventory levels.
- Maintained merchandise presentation by removing damaged goods, stocking, and rotating merchandise and signing and pricing merchandise.
- Organized on-site stockroom to maximize existing space and improve efficiency, boosting efficiency Number%.
- Efficiently completed price adjustments, ensuring accurate and up-to-date pricing information for customers on the sales floor.
- Reduced instances of out-of-stock items by diligently monitoring product availability and promptly replenishing merchandise.
- Improved customer satisfaction by consistently maintaining a clean and organized sales floor.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
Cashier/Cook
Charlie West Ice-cream & Grill
01.2015 - 01.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
Education
Bachelor Of Business - Business Administration And Management
Chowan University
Murfreesboro, NCAssociate Of Business Administration - Business Administration And Management
Roanoke Chowan Community College
Ahoskie, NCSkills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Cash handling and management
- Customer Relations
- Organizational abilities
- Order Taking
- Product restocking
- Product Knowledge
- Complex Problem-Solving
Timeline
Cashier
Duck Thru
09.2022 - 07.2023
Assistant Manager
Z's Tobacco Shop
01.2021 - 09.2022
Cashier
Duck Thru
01.2020 - 01.2021
CAP 2 Associate
Walmart
01.2019 - 01.2020
Cashier/Cook
Charlie West Ice-cream & Grill
01.2015 - 01.2019
Bachelor Of Business - Business Administration And Management
Chowan University
Associate Of Business Administration - Business Administration And Management
Roanoke Chowan Community College
Similar Profiles
Sherrie GrossSherrie Gross
Assistant Store Manager at Duck ThruAssistant Store Manager at Duck Thru
Sophonia WileySophonia Wiley
Store Manager at Duck ThruStore Manager at Duck Thru
Shannon BryansShannon Bryans
Childcare Assistant at Duck Duck Goose DaycareChildcare Assistant at Duck Duck Goose Daycare
Alaura SteelyAlaura Steely
Sales Associate at Food LionSales Associate at Food Lion
Dylan Paul BlackshearDylan Paul Blackshear
Patent Analyst / Commercial Team Co-Manager at Global Patent SolutionsPatent Analyst / Commercial Team Co-Manager at Global Patent Solutions