Caitlyn Price
Hays,KS
Summary
Reliable and upbeat sales associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
2
2
years of professional experience
Work History
Sales Associate
Jennifer Rooney At Hot Topic
07.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared shipment for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers. Learned various strategies to help with this.
- Engaged with customers to build rapport, loyalty, and good reviews.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Monitored customers for signs of security concerns and escalated issues to management.
Education
Bachelor of Science - Psychology
Fort Hays State University
Hays, KS05.2026
Lansing High School 9-12
Lansing, KS05.2022
Skills
- Sales Trends
- Sales Training
- Dispute Mediation
- Cash Handling Accuracy
- Guest Relations
- Cash Register Operation
- Market Research
- Excellent People Skills
- Product Promotion
- Multitasking Strengths
- Adapt to Diverse Groups
- Customer Service
- Verbal Communication
- Sales Expertise
- Money Handling
- Time Management
- Stocking and Replenishing
- Product and Service Sales
- Social Perceptiveness
- Teamwork and Collaboration
- Merchandising Proficiency
- Retail Loss Prevention
- Speaking Clearly
- Suggestive Selling
- Conflict Resolution
- Complex Problem-Solving
Timeline
Sales Associate
Jennifer Rooney At Hot Topic
07.2021 - Current
Bachelor of Science - Psychology
Fort Hays State University
Lansing High School 9-12
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