Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Caitlyn Ussery

Knoxville,TN

Summary

I am a sophomore at the University of Tennessee. I am a highly motivated employee who has 3 years of experience in all fields including restaurants and bars. I have great skills in customer service, leadership, and working with a team. I consider myself a hard worker, as I currently hold 3 jobs. I am always eager to learn about something new and different.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Bartender

Cotton Eyed Joe's
12.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.

Barback

Saint Elle
12.2023 - Current
  • Restocked ice, condiments, and snacks.
  • Greeted customers and provided friendly, knowledgeable service.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Assisted in setting up and breaking down bar area for special events.

Server

Cracker Barrel Country Store
08.2021 - Current
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • I was also a hostess in the first 6 months of working here and work in togos occasionally.
  • Assisted in preparing the restaurant for opening and closing shifts.

Cashier

Firehouse Subs
01.2021 - 07.2021
  • Operated cash register efficiently and accurately, processed payments by cash, credit card, or gift card.
  • Rang in orders of customers in store and over the phone
  • Helped around the restaurant in other various positions when needed.

Education

Some College (No Degree) - Accounting

The University of Tennessee - Knoxville
Knoxville, TN

High School Diploma -

Smyrna High School
Smyrna, TN
05.2023

Skills

  • Menu Memorization
  • Excellent customer service
  • Leadership
  • Strong communication
  • Cash Handling

Certification

  • Alcohol Beverage Control License

Timeline

Bartender

Cotton Eyed Joe's
12.2023 - Current

Barback

Saint Elle
12.2023 - Current

Server

Cracker Barrel Country Store
08.2021 - Current

Cashier

Firehouse Subs
01.2021 - 07.2021

Some College (No Degree) - Accounting

The University of Tennessee - Knoxville

High School Diploma -

Smyrna High School

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Caitlyn Ussery