Caitlyn West
Louisville,KY
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
3
3
years of professional experience
Work History
Cocktail Server
Moxy Hotel
2023.08 - Current
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
- Verified inventory levels for ordering purposes.
- Cleared tables quickly after guests departed.
- Performed opening, closing duties such as setting up, breaking down the bar area.
- Adhered to all company policies regarding responsible alcohol service practices.
- Provided excellent customer service at all times.
- Ensured all glassware was clean prior to use by washing glasses by hand or using a dishwasher machine.
- Received payment by cash or credit card and return change when necessary.
- Greeted guests upon arrival and provided them with menus.
- Assisted in stocking bar area with beer, wine, spirits, paper products, straws and stirrers.
- Answered questions regarding drinks specials and menus items.
- Communicated with customers to take drink orders accurately.
- Participated in team meetings and training sessions to improve service and sales skills.
- Processed payments and transactions using POS system with accuracy.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Private Nanny
Ashleigh West
2022.08 - 2023.09
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
Warehouse Associate
Saddle Creek Corporation
2021.09 - 2022.07
- Collaborated with team members to complete tasks efficiently and accurately.
- Packed goods for shipment in accordance with customer instructions.
- Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
- Maintained a safe working environment by adhering to safety protocols and guidelines.
- Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
- Adhered strictly to company policies regarding quality control measures throughout the shipping process.
- Handled hazardous materials safely following prescribed regulations.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
Education
High School Diploma -
North Bullitt High School
Shepherdsville, KY2021-06
Skills
- POS system expertise
- Problem-solving capabilities
- Quality leadership
- Cash Handling
- Complaint resolution
- Stress Tolerance
- Customer Service
Timeline
Cocktail Server
Moxy Hotel
2023.08 - Current
Private Nanny
Ashleigh West
2022.08 - 2023.09
Warehouse Associate
Saddle Creek Corporation
2021.09 - 2022.07
High School Diploma -
North Bullitt High School
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