Caitlyn Wilson

• Managed front desk operations, ensuring seamless patient flow and appointment scheduling.
• Provided exceptional customer service, addressing client inquiries and concerns effectively.
• Coordinated communication between veterinary staff and clients to enhance service delivery.
• Maintained accurate patient records using practice management software for streamlined operations.

Handled incoming phone calls for clinic and doctors. Assisted clients with check-in process for their pets. Processed payments for services and facilitated client check-out.

Assisted customers with order placement and checkout processes. Prepared specialty beverages and delivered food items to patrons.