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Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.


Accomplished manager with experience in process improvement, training, production control, policy compliance, and auditing. Proven track record in logistics, warehouse operations, production management, scheduling, budget planning, and personnel development. Successful Director of Operations at Futurity Logistics, leading a team of 26 personnel and 16 medium and heavy duty trucks. Decorated military career includes roles as an Airfield Services Division Officer, Command Maintenance Leader, and Quality Assurance Manager. Strong leadership, exceptional team management, and proven success across multiple fields make this candidate a must-hire. Authorized to work in the US for any employer.

Dynamic Customer-focused professional with extensive experience in relationship building and service management. Expertise in optimizing service operations to enhance customer satisfaction and retention. Strong problem-solving skills and proficiency in inventory management, ensuring efficient workflows and timely service delivery.

An experienced Operational Service Manager and Project Manager with proven strengths in service agreements, business development and delivering operational improvements. I bring a solutions‑focused approach to managing complex projects, enhancing team performance and ensuring robust financial, governance and workflow oversight. With strong communication and stakeholder‑management skills, I work effectively across services to deliver coordinated, efficient and high‑quality outcomes. I am committed to using my operational leadership and project management expertise to support strategic, forward‑thinking organisational priorities.

With 9 years of experience offering outstanding support to users of various levels. Exceptional skills and knowledge in Service Management/Customer Experience and subject matter expert on Audit Applications. Established reputation as sharp technology expert when working with customers to identify and deploy solutions. Highly motivated Service Manager with 9+ years of Technology experience. Consistently drives results by building and leading high-performance teams. Excellent communication skills with proven history of effectively collaborating across all organizational levels.

Caitlyn Yang

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Assistant Service Manager

Service Manager

Assistant Service Manager

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BBA - Business Administration And Management

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Assistant Service Manager

Service Manager

Assistant Service Manager

BBA - Business Administration And Management

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