Summary
Overview
Work History
Education
Skills
Certification
NHA Phlebotomy
Timeline
Generic

Caitlynne Sanchez

Harrisburg,PA

Summary

I am a stay at home mom that has a passion for healthcare and am working on getting back to school to finish my degree in nursing. I have been at home since the middle of covid caring for my two young children and am now at a point in my life where I am ready to jump back into the workforce and make a difference not only in my home life but as well with my profession.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Phlebotomy Technician

UPMC
11.2017 - 05.2018
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Logged patient information and recorded results into system.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Packaged and shipped specimens to central lab daily.
  • Monitored patients for reactions and verified sample quality.
  • Followed physician orders to correctly administer therapeutic phlebotomy.
  • Collected fluid or tissue samples by using appropriate collection procedures.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Organized daily work based on collection priority.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Verified patients' identification for proper sample collection.
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
  • Followed established safety protocols and standards to minimize risk of infection and injury.
  • Verified proper storage and transportation of specimens to laboratories.
  • Monitored supply levels and placed orders for laboratory supplies.
  • Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
  • Provided guidance and support to laboratory personnel.
  • Participated in quality assurance and competency assessment initiatives.
  • Performed laboratory tests to assist physicians in diagnosis.

Waitress

Long Horn Steakhouse
05.2017 - 01.2018
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Provided recommendations on menu items and upsold food and drinks to increase sales.
  • Answered customers' questions, recommended items, and recorded order information.

Education

No Degree - Nursing

Harrisburg Area Community College
Harrisburg

Phlebotomy Certification - Phlebotomy

Harrisburg Area Community College
Harrisburg, PA
11.2017

Skills

  • Therapeutic Phlebotomy
  • Data Entry
  • Sanitation and Sterilization
  • Health Education
  • Quality Control Guidelines
  • File Documents
  • Patient Confidentiality
  • Medical Records Maintenance
  • Time Management
  • Stress Management
  • Data Recording
  • Medical Histories and Vital Statistics
  • Patient Data Management Systems
  • Patient Support
  • Laboratory Information System (LIS)
  • HIPAA

Certification

  • PT - Phlebotomy Technician

NHA Phlebotomy

I went through a 6 month course with Harrisburg Area Community College to obtain my phlebotomy certification.  I also worked with a UPMC practice for a couple months to complete mandatory hours for my NHA certification.  I then worked at UPMC Harrisburg Hospital for almost a year while at the beginning of COVID.  I worked through a lot of unknowns at the time in a very stressful work environment while maintaining compassion and drive for my patients and co-workers.  I love the healthcare career and look forward to furthering my education and work experience.

Timeline

Phlebotomy Technician

UPMC
11.2017 - 05.2018

Waitress

Long Horn Steakhouse
05.2017 - 01.2018

No Degree - Nursing

Harrisburg Area Community College

Phlebotomy Certification - Phlebotomy

Harrisburg Area Community College

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Caitlynne Sanchez