Calandra Jeans
Walls,MS
Summary
Driven and resourceful administrative professional with 13+ years of experience assisting with high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
13
13
years of professional experience
Work History
Secretary
Internal Revenue Service, IRS
Memphis, TN
07.2021 - Current
- Control busy executive calendars (up to 4 at one point)
- Arrange meeting including attendees, location, & time
- Resolve any scheduling conflicts
- Serve as liaison between Director and other levels of management
- Recommend changes in administrative policies. Advise administrative staff in subordinate offices of administrative and procedural requirements. Conduct periodic training sessions for subordinate administrative staff
- Prepare travel for Director, ensuring established guidelines are followed. Assist other levels of management and employees when needed
- Assist other front office staff with special projects and other assignments as needed
- Process various procurement actions - including requisitions, order logs, reconciliation of invoices upon receipt of goods
- Ensure timely timesheet input by employees weekly
Management & Program Assistant
Internal Revenue Service
Memphis, TN
07.2019 - 07.2021
- Received calls on behalf of manager, determined nature of call, handling those I could personally, directed to others to appropriate person if necessary
- Received and reviewed incoming mail and/or correspondence for manager, determined what items should be handled by manager and what items could be handled by other levels of management
- Reviewed correspondence prepared for manager and other levels of management for signature ensuring proper format, grammar, and clarity
- Monitored manager's e-mail, flagging e-mails that required immediate attention
- Established controls to ensure timely response of suspense/action items
- Collected data and sent consolidated response on behalf of Directorate
- Provided administrative support to managers well as other levels of management
- Created correspondence using Microsoft Office Suite Word, Excel, PowerPoint, & Publisher
- Proficient typist
- Reviewing various correspondence for grammatical errors
- Scheduled meetings and conferences including attendees, place, & time
- Maintained employee personnel files, ensuring all necessary information was maintained & purged when needed
- Input various personnel action requests using HRConnect; temp promotions/details, performance awards (time-off/monetary), mass data element changes, etc
- Prepared/Assisted with travel arrangements, ensuring all travel guidelines are followed
- Processed various procurement actions - including requisitions, order logs, and reconciliation of invoices upon receipt of goods
- Ensured timely timesheet input by employees weekly
Case Processor/Secretary
Internal Revenue Service, IRS
Memphis, United States
06.2010 - 07.2019
- Counted/Divided new incoming cases (amongst 4 teams)
- Retrieved/Distributed incoming mail daily; date stamped & conducted research to determine recipient when needed
- Balanced case inventory by either transshipping cases to other locations and/or received/verified transshipments received from other locations
- Maintained filing system for case receipts & shipments
- Assigned/Closed cases upon receipt, tracked and maintain cases forwarded for Counsel approval
- Processed various procurement actions
- Maintained employee personnel files, ensuring all necessary information was maintained & purged when needed
- Prepared monthly team meeting minutes
- Prepared/Assisted with travel arrangements, ensuring company guidelines were followed
Education
Associate of Applied Science - Office Systems Technology
Coahoma Community College
05.1997
High School Diploma -
Clarksdale High School
05.1995
Skills
- Great Oral & Written Communication
- Self-Management
- Team Player
- Problems Solver
- Interpersonal Skills
- Decision Making
- Organized & Detailed Oriented
- Planning & Evaluating
- Microsoft Office Suite
- Concur (Internal Travel Software)
- Integrated Financial System (Internal Procurement Software)
- HRConnect (Internal Human Resources Software)
Timeline
Secretary
Internal Revenue Service, IRS
07.2021 - Current
Management & Program Assistant
Internal Revenue Service
07.2019 - 07.2021
Case Processor/Secretary
Internal Revenue Service, IRS
06.2010 - 07.2019
Associate of Applied Science - Office Systems Technology
Coahoma Community College
High School Diploma -
Clarksdale High School
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