Summary
Overview
Work History
Education
Skills
Timeline
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CALEB ABBOTT

CHARLOTTE

Summary

Bartender with 9+ years of experience in crafting exceptional cocktails and enhancing customer satisfaction through personalized service. Demonstrates strong skills in team leadership, event coordination, and upselling techniques, consistently driving sales growth and maintaining high service standards. Passionate about creating a seamless and engaging customer experience while adhering to health and safety regulations.

Overview

8
8
years of professional experience

Work History

Bartender

Tipsy Pickle
01.2025 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.

Bartender

VBGB & The Hamilton
05.2024 - 02.2025
  • Crafting exceptional cocktails and delivering top-notch service. Enhancing customer satisfaction through personalized recommendations and efficient bar operations.
  • Fostering a team-oriented environment, ensuring seamless coordination between bar and kitchen staff. Mentoring new hires to maintain high service standards.
  • Driving sales growth through upselling techniques and promotional events. Consistently exceeding monthly revenue targets while maintaining customer satisfaction.
  • Ensuring strict adherence to health and safety regulations. Maintaining impeccable bar cleanliness and organization, contributing to positive health inspection outcomes.

Bartender

Charlotte Beer Garden
02.2020 - 04.2024
  • Serve diverse drinks, enhance customer satisfaction, and maintain a clean, organized bar area.
  • Mix cocktails efficiently, boost sales through upselling, and handle cash transactions accurately.
  • Collaborate with team to ensure smooth operations during peak hours, improving service speed.
  • Resolve customer complaints swiftly, ensuring a positive experience and repeat patronage.
  • Implement new drink recipes, increasing menu variety and attracting a broader clientele.

Bartender & Event Coordinator

Queen Park Social
06.2017 - 02.2020
  • Coordinated events leading to increased client satisfaction and repeat business.
  • Managed logistics for events, ensuring seamless execution and positive feedback.
  • Developed event plans that enhanced attendee engagement and participation.
  • Resolved on-site issues quickly, maintaining smooth event operations.
  • Collaborate with team to ensure smooth operations during peak hours, improving service speed.
  • Serve diverse drinks, enhance customer satisfaction, and maintain a clean, organized bar area.

Education

University of North Carolina At Charlotte
01.2015

Skills

  • Team Leadership, Event Coordination, Customer Engagement, Upselling Techniques, Mixology, Menu Development, Communication, Adaptability, Attention to Detail, Multitasking, Customer Retention, Conflict Management, Social Skills
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Timeline

Bartender

Tipsy Pickle
01.2025 - Current

Bartender

VBGB & The Hamilton
05.2024 - 02.2025

Bartender

Charlotte Beer Garden
02.2020 - 04.2024

Bartender & Event Coordinator

Queen Park Social
06.2017 - 02.2020

University of North Carolina At Charlotte

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CALEB ABBOTT