Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Caleb Abza

Arlington,VA

Summary

Proven track record in enhancing customer experiences and sales outcomes, notably at Golds Gym ~ Rosslyn. Excelled in professional networking and customer service, driving repeat business and membership growth. Leveraged creative thinking and negotiation tactics to exceed sales goals, demonstrating a dynamic blend of hard and soft skills.

Overview

1
1
year of professional experience

Work History

Barista

Starbucks
07.2024 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Member Experience Specialist

Golds Gym ~ Rosslyn
04.2024 - Current


  • Built relationships with customers to encourage repeat business.
  • Enhanced telecommunication by converting leads into memberships via telephone/in-person pitching.
  • Commuted to local businesses in the area promoting memberships as a corporate benefit for all employers


Daycare Specialist

XSport Fitness
05.2023 - 06.2023
  • Improved child development by implementing age-appropriate activities and educational programs.
  • Strengthened parent-teacher relationships through consistent communication and collaboration on child development goals.
  • Implemented behavior management strategies to maintain a positive learning environment for all students.

Server

Old Dominion University's Career Management Center
03.2023 - 05.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Bachelor of Science - Computer Science

George Mason University
Fairfax, VA
06.2026

Skills

  • Customer Service
  • Negotiation Tactics
  • Professional networking abilities
  • Sales Goals Attainment
  • Cold-calling
  • Creative Thinking

Languages

Amharic
Native or Bilingual
Spanish
Limited Working
English
Native or Bilingual

Timeline

Barista

Starbucks
07.2024 - Current

Member Experience Specialist

Golds Gym ~ Rosslyn
04.2024 - Current

Daycare Specialist

XSport Fitness
05.2023 - 06.2023

Server

Old Dominion University's Career Management Center
03.2023 - 05.2023

Bachelor of Science - Computer Science

George Mason University

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Caleb Abza