Caleb Ahearn

• Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
• Investigated and resolved customer inquiries and complaints quickly.
• Maintained up-to-date knowledge of product and service changes.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

• Adhered to safety rules and regulations when operating saws, forklifts and other equipment.
• Lifted, moved and handled various building materials throughout yard using forklifts and pallet jacks.
• Worked evenings, weekends and holidays to meet needs of business.
• Prepared materials for safe movement and shipment and used banding machine, clincher, stretch film and crating.
• Loaded lumber and building materials into storage facilities.
• Operated forklift, payloader and railcar mover with focus on precision and safety.
• I was in charge of running the Debarker, Forklifts for the Grading shed and unloading dried lumber from the kilns.

Outbound sales for AT&T and Directv. Converting customers from Uverse to Directv.