Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

CALEB ARNOLD

Canfield,OH

Summary

Accomplished professional with a strong background in customer success, wellness coaching, and strategic sales, boasting over 8 years of experience. Demonstrated ability to drive revenue and optimize client outcomes while leading award-winning teams. Expertise in fostering customer loyalty, crafting wellness initiatives, and managing national accounts. Achievements include elevating a top AAMCO franchise and launching a successful wellness brand.

Overview

8
8
years of professional experience

Work History

Customer Success Manager

AAMCO
01.2022 - Current
  • - Led the location to rank #1 across all AAMCO franchises, achieving over $3 million in gross profit two years consecutively.
  • - Developed and executed client success strategies, increasing retention and driving customer satisfaction.
  • - Delivered training sessions and resources that enhanced client understanding of products and services.
  • - Oversaw national and enterprise account relationships, tailoring services to meet unique organizational needs.
  • - Collaborated with municipalities and government clients to implement targeted car care solutions.
  • - Negotiated high-value contracts, ensuring compliance and alignment with legal and operational standards.
  • - Monitored KPIs and leveraged insights to optimize service delivery and drive operational improvements.

Founder & Wellness Coach

Arnold Health and Wellness
01.2020 - Current
  • - Founded a personal wellness brand focused on individualized coaching in fitness and nutrition.
  • - Designed custom wellness plans for a diverse client base including athletes, seniors, and working professionals.
  • - Improved client outcomes by promoting sustainable lifestyle changes in exercise, mobility, and dietary habits.
  • - Offers both virtual and in-person coaching, contributing to high engagement and retention rates.
  • - Educated clients using evidence-based health practices to optimize performance and daily functionality.

Sales Manager

Verizon Wireless
08.2019 - 01.2022
  • - Managed a sales team across multiple locations, consistently exceeding team and individual quotas.
  • - Developed and implemented training programs in sales techniques and customer engagement.
  • - Collaborated with marketing to create targeted promotions and brand awareness campaigns.
  • - Conducted performance reviews, coached team members, and improved team productivity and morale.
  • - Monitored industry trends to inform sales strategy and maintain a competitive edge.

Sales Consultant

Jack Matia Honda
02.2017 - 07.2019
  • - Recognized as a top-performing consultant for consistently surpassing monthly sales targets.
  • - Provided personalized consultations to guide clients through the vehicle selection and financing process.
  • - Managed vehicle inventory and maintained a high standard of showroom organization and appearance.
  • - Follow up with customers post-sale to ensure satisfaction and build long-term relationships.

Wrestling Coach

Canfield High School
10.2024 - Current
  • - Coach high school athletes in foundational and advanced wrestling techniques and competition strategies.
  • - Develop training programs focused on strength, agility, endurance, and discipline.
  • - Promote academic and athletic balance while fostering leadership and teamwork.
  • - Coordinate with parents, staff, and athletic departments to manage logistics and ensure student-athlete success.

Education

High School Diploma -

Elyria High School
Elyria, OH
06-2015

Skills

  • Customer Success Strategy, Client Relationship Management, Enterprise Account Leadership, Team Development & Leadership, Health & Wellness Coaching, Sales Forecasting & Execution, Business Operations, Performance Analytics, Contract Negotiation, CRM (Salesforce, HubSpot), Fitness & Nutrition Programming, Project Management

References

References available upon request.

Timeline

Wrestling Coach

Canfield High School
10.2024 - Current

Customer Success Manager

AAMCO
01.2022 - Current

Founder & Wellness Coach

Arnold Health and Wellness
01.2020 - Current

Sales Manager

Verizon Wireless
08.2019 - 01.2022

Sales Consultant

Jack Matia Honda
02.2017 - 07.2019

High School Diploma -

Elyria High School

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