Summary
Overview
Work History
Education
Skills
Personal Information
References
Certification
Timeline
Caleb Buffenbarger

Caleb Buffenbarger

Fishers,IN

Summary

Resourceful and adaptable professional with diverse experience in customer service, technical support, and network installations. Currently pursuing the Google IT Support Professional Certificate to further develop technical expertise in IT support, system administration, and troubleshooting. Proven ability to diagnose and resolve technical issues, install and maintain communication systems, and provide top-notch customer service. Eager to apply problem-solving skills, technical knowledge, and a strong work ethic to an entry-level IT support role. Known for excellent communication, time management, and the ability to thrive in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Installation Technician

Altamira Ltd.
12.2023 - Current
  • Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
  • Minimized downtime for customers by troubleshooting issues promptly after initial installation, ensuring smooth operation of systems installed.
  • Assisted in training new technicians, sharing best practices for efficient installations and high-quality results.
  • Maintained updated knowledge of all equipment, products, and services to properly educate customers.
  • Scheduled and performed maintenance, repair and upgrades of existing equipment and systems.
  • Collaborated with team members to complete complex installation projects on time and within budget.
  • Increased efficiency by maintaining thorough documentation of installed systems and equipment configurations.

Field Technician 2

Spectrum
8 2022 - 10.2023
  • Drive company vehicle on routes completing jobs through out the day trouble shooting telecommunications
  • Keep up on company certifications and equipment
  • Upkeep on current and latest internet and cable resources as well as fiber optic knowledge
  • Follow safety procedures to ensure safest and quality to customer for underground and aerial cable work
  • Minor construction and cable routing
  • Understanding of low voltage wiring
  • Improved system performance by conducting regular maintenance and troubleshooting of equipment in the field.
  • Delivered high-quality work by diligently following standard operating procedures.
  • Enacted successful repairs by applying technical skills and operations knowledge.

Silk Screener

Trifecta Medical
03.2022 - 07.2022
  • Use programs online to print artwork for medical devices
  • Coat and wash screens as well as setup/breakdown print machines
  • Mix epoxy-based ink colors
  • Maintained a clean and organized work environment for improved safety and productivity.
  • Adhered to all safety protocols during the handling of chemicals and hazardous materials used in the screen-printing process.
  • Increased production efficiency by optimizing screen printing processes and closely monitoring equipment performance.

Screen Printer

Dark Star Printing
12.2021 - 03.2022
  • Printed textiles (t-shirts, hats, backpacks, etc.)
  • Setup/breakdown print machine
  • Reduced waste by optimizing ink usage and reclaiming screens after each project.
  • Supported inventory management efforts by tracking supplies usage and submitting timely reordering requests as needed.
  • Ensured accurate project completion through meticulous attention to detail in alignment, registration, and curing processes.

Education

GED -

Work One
03-2015

Google IT Support Specialist - IT Support Specialist

Coursera

Skills

  • Technical Troubleshooting: Proficient in diagnosing and resolving technical issues, with a background in cable and network installations
  • Customer Support: Effective communication with customers to understand and solve technical problems on-site
  • Network Installation: Knowledge of installing and maintaining internet, cable, and fiber optic networks
  • Basic IT Skills: Currently training in IT fundamentals, including operating systems, networking, and system administration
  • Problem Solving: Strong analytical skills in identifying issues and implementing solutions
  • Time Management: Experienced in managing workloads efficiently in fast-paced environments
  • Safety Procedures: Adhering to safety standards and protocols during installations and technical work
  • Equipment installation
  • Power tools operation
  • Worksite safety
  • Customer service

Personal Information

Title: Installation Technician

References

Jalen Miller  — Co-worker

(317)446-9497

James Troupe — Co-worker
(765) 620-4662

Krista Hapner — Software Engineer, HelloFresh
(765) 730-5099

Certification

  • Forklift Certification
  • Google IT Support Specialist

Timeline

Installation Technician - Altamira Ltd.
12.2023 - Current
Silk Screener - Trifecta Medical
03.2022 - 07.2022
Screen Printer - Dark Star Printing
12.2021 - 03.2022
Coursera - Google IT Support Specialist, IT Support Specialist
Field Technician 2 - Spectrum
8 2022 - 10.2023
Work One - GED,

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Caleb Buffenbarger