Caleb Clift
Hartland,MI
Summary
Adept at complex problem-solving and strategic planning at Panera Bread. My leadership and coaching skills fostered a team capable of surpassing customer satisfaction goals. With a focus on achievements, including implementing effective risk management strategies, I excel in environments requiring clear communication and decisive action.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager
Panera Bread
fenton, MI
09.2024 - Current
- Analyzed business performance data and forecasted business results for upper management.
- Trained new employees to meet job requirements.
- Implemented process improvements, resulting in an increase in operational efficiency.
- Coached, mentored and trained team members in order to improve their job performance.
- Trained employees on additional job positions to maintain coverage of roles.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Ensured compliance with regulatory requirements and industry standards.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Implemented quality control measures to uphold company standards.
Doctoral Assistant
A New Life Chiropractic
Flint, MI
02.2022 - 10.2022
- Archived confidential material using established procedures.
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
- Maintained front desk to provide positive first impression.
- Offered reception coverage to relieve staff during absences or breaks.
- Entered data into databases accurately and efficiently.
- Handled incoming calls and directed callers to appropriate department or employee.
- Organized and maintained filing systems for documents and records.
- Greeted visitors, clients and guests in a professional manner.
Education
High School Diploma -
Linden High School
Linden, MI05-2024
Skills
- Complex Problem-solving
- Decision-making
- Disciplinary techniques
- Coaching and mentoring
- Staff training and development
- Team leadership
- Clear communication
- Work prioritization
- Customer service
- Goal setting
- Strategic planning
- Time management
Certification
- BLS CPR and AED-American Heart Association, earned April 2023
- OSHA-10 hour for healthcare professionals-CareerSafe, earned October 2022
- Heartsaver First Aid-American Heart Association, September 2022
Timeline
Manager
Panera Bread
09.2024 - Current
Doctoral Assistant
A New Life Chiropractic
02.2022 - 10.2022
High School Diploma -
Linden High School
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