Caleb Ferguson
West Richland,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Rollarena
Richland, WA
06.2024 - Current
- Maintained and took charge for the safety of customers in the lobby area.
- De-escalated situations or conflicts quickly and efficiently.
- Maintained up-to-date knowledge of company products and services.
- Customer service at the front desk including answering questions about programs, hours of operation, parties, and skating lessons.
- Handled and ran reports about the total amount of money accumulated at the end of the day
Employee
Rollarena
Richland, WA
01.2023 - Current
- Ensured a safe and friendly environment on the skating floor.
- Hosted and served various birthday parties at once
- Prepare, cook, and serve food and drinks for customers in a timely and efficient manner
- Maintained a friendly attitude towards customers to give them the best time
Store Clerk
Winco Foods
Richland, WA
08.2021 - 10.2023
- Maintained an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer
- Maintained clean, neat and properly stocked check stand and ensured safe and secure work area
- Stocked, priced and rotated merchandise
- Lifted and maneuvered objects of varying dimensions and weights up to 20+ lbs.
Service Technician
Sonshine Services LLC
Richland, WA
05.2021 - 02.2022
- Did various professional services including, assisting with architectural overlay
- Cleaned windows and helped with restoration
- Organized tool truck
- Pressure washed and general labor.
Education
Associates in General Studies -
Pacific Northwest Christian College
Kennewick, WA05.2024
High School Diploma -
Hanford High School
Richland, WASkills
- Management
- Money Handling
- Coaching
- Product and service knowledge
- Task Delegation
Timeline
Assistant Manager
Rollarena
06.2024 - Current
Employee
Rollarena
01.2023 - Current
Store Clerk
Winco Foods
08.2021 - 10.2023
Service Technician
Sonshine Services LLC
05.2021 - 02.2022
Associates in General Studies -
Pacific Northwest Christian College
High School Diploma -
Hanford High School
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