Caleb Garri
Ocala,FL
Summary
Dynamic professional with a proven track record in customer service and time management, honed at the World Equestrian Center. Excelled in enhancing customer satisfaction and streamlining operations, demonstrating exceptional problem-solving skills and team collaboration. Skilled in cash handling and telephone etiquette, consistently delivering top-notch hospitality services. Reliable worker with background in landscaping work. Trained to run equipment, use tools and apply chemicals for growth and pest removal. Great time management abilities. Hardworking Landscape Worker with proven skills in lawn, tree, and shrub maintenance. Dependable in completing assignments with quality work. Dedicated to teamwork and customer satisfaction. Skilled landscaping professional experienced in working alone or with crew to handle residential and commercial assignments. Helps group stay on-schedule by keeping truck organized and equipment in good working order. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
World Equestrian Center
06.2023 - 09.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
Landscape Worker
Modern Edge Decorative Concrete
05.2022 - 08.2022
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Handled hedge, bush, and shrub trimming.
- Performed planting, watering, mulching, and edging of lawns.
- Enhanced curb appeal by maintaining and improving landscape features such as lawns, gardens, and walkways.
- Contributed to team efficiency by effectively communicating project updates and collaborating on task assignments.
- Preserved client satisfaction with timely completion of tasks according to specifications outlined in contracts or work orders.
- Handled concrete, and experienced in tedious tile work
Bag Boy
Publix
09.2019 - 04.2022
- Communicated customer requests or comments promptly to management.
- Handled breakable items with care while packing bags, ensuring minimal damage or loss during transportation.
- Safeguarded store property by monitoring inventory levels and reporting any discrepancies or suspected shrinkage issues to management.
- Explained current promotions and special add-ons to customers.
- Greeted each customer and asked about preference for plastic or paper bagging.
Education
Bachelor - Finance
Santa Fe College
Gainesville, FL05.2027
High School Diploma -
Redeemer Christian
Ocala, FL05.2022
Skills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Problem-solving skills
- Team Collaboration
- Telephone Etiquette
- Hospitality services
- Work Prioritization
- Initiative-taking
- Issue handling
Accomplishments
- Achieved High Customer satisfaction by completing difficult tasks with accuracy and efficiency.
Timeline
Front Desk Receptionist
World Equestrian Center
06.2023 - 09.2024
Landscape Worker
Modern Edge Decorative Concrete
05.2022 - 08.2022
Bag Boy
Publix
09.2019 - 04.2022
Bachelor - Finance
Santa Fe College
High School Diploma -
Redeemer Christian
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