Caleb Jeske
Angwin,CA
Summary
I am a hard working 22 year old with three years of experience in positions where attention to detail and adherence to the highest level of service standards are paramount. With time spent at Meadowood Resort in poolside service and room service, Oak Avenue Catering, and the past eight months spent working as a food runner in the Michelin star restaurant at Auberge du Soliel, I have developed a wide variety of valuable skills in the service industry.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food Runner
Auberge Du Soleil
09.2023 - Current
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Provided exceptional customer service by attentively listening to guests'' concerns and addressing them accordingly.
Catering Staff Member
Oak Avenue Catering
07.2022 - Current
- Enhanced customer satisfaction by providing exceptional catering services at various events.
- Ensured timely food preparation and delivery for seamless event execution.
- Collaborated with team members to create memorable experiences for clients and guests.
- Maintained clean and organized workspaces, adhering to strict health standards.
- Improved operational efficiency through effective communication with kitchen staff and event coordinators.
- Demonstrated flexibility in handling diverse catering needs, from small gatherings to large corporate events.
- Provided excellent service under high-pressure situations, ensuring smooth event operations.
- Supported successful events by setting up venue spaces according to client specifications.
Poolside Food Runner/Room Service Server
Meadowood
06.2021 - 12.2021
- Cleared dishes, trays and carts from rooms with discretion and professionalism.
- Prepared special services for guests such as honeymoon and other romantic packages.
- Met guests' needs by delivering meals and snacks and retrieving additional items.
- Completed orders with speed and accuracy, maintaining exceptional service standards each day.
- Restocked supplies to keep team efficient and ready for guests' orders.
- Kept work environments, equipment and trays clean and sanitized for guests.
- Answered detailed questions about menu items, contents and preparation methods to help guests make informed decisions.
- Garnished completed orders and arranged foods to please customers.
- Used downtime to get ahead of support work such as folding napkins, wrapping silverware and polishing glasses.
- Verified accuracy and quality of orders before delivery.
- Protected guests by following proper food handling procedures.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Inspected dishes and utensils for cleanliness.
- Arranged food, utensils and condiments on trays to serve meals with necessary items.
- Collaborated with kitchen employees throughout order placement and service of 20-50 meals daily.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Assessed meal preparation to check creation of special orders and cooking procedures.
- Distributed meals to about 20-50 poolside, restaurant, and in room clients daily.
- Stocked service carts with napkins, utensils, and dishes.
Education
Associate of Arts - Communications
College of Marin
Greenbrae, CA05.2023
High School Diploma -
St Helena High School
St Helena CA06.2020
Skills
- Service Station Stocking
- Table and Tray Bussing/Setting
- Active Listening
- Team Player
- Supply Stocking
- Place Settings
- Station Preparation
- Event Catering
- Menu Memorization
Certification
- California Food Handlers Certification
- California Responsible Beverage Service Certification
Coaching
I have played baseball throughout my education until I completed my degree at College of Marin, and the game has shaped me as a human and provided me with many of the skills and attributes that I have found most valuable in the workplace and life. I now have discovered a passion for coaching baseball and recently finished my first season assistant coaching at St. Helena High School which is a role I hope to return to next spring.
Timeline
Food Runner
Auberge Du Soleil
09.2023 - Current
Catering Staff Member
Oak Avenue Catering
07.2022 - Current
Poolside Food Runner/Room Service Server
Meadowood
06.2021 - 12.2021
Associate of Arts - Communications
College of Marin
High School Diploma -
St Helena High School
- California Food Handlers Certification
- California Responsible Beverage Service Certification
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