Summary
Overview
Work History
Education
Skills
References
Timeline
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Caleb Knoell

Council Bluffs,IA

Summary

Experienced hearing support professional well-versed in maintaining good business practices while helping clients improve hearing. Licensed in Iowa. Effective at satisfying patient needs, keeping thorough records and improving revenue by applying a hardworking and diligent mentality. Knowledgeable about documenting treatments, scheduling appointments, and managing administrative needs. Well-versed in audiology treatment standards and the latest devices.

Overview

4
4
years of professional experience

Work History

Licensed Hearing Instrument Specialist

Hearing Healthcare Center
Shenandoah, IA
03.2022 - Current
  • Conducted comprehensive hearing evaluations and assessments to determine patient's level of hearing loss.
  • Administered air conduction, bone conduction, and speech audiometry tests to patients.
  • Programmed and fitted digital hearing aids to meet individual needs using computer software.
  • Analyzed current literature from professional organizations and conferences to stay current with developments in audiology.
  • Performed careful fittings to maximize client comfort and device effectiveness.
  • Developed strategies for helping individuals adjust psychologically and emotionally to living with a permanent impairment resulting from a significant amount of hearing loss or deafness diagnosis.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.

Hearing Instrument Specialist Assistant

Hearing Healthcare Center
Red Oak, IA
01.2020 - 02.2022
  • Repaired minor problems with hearing instruments such as replacing batteries or cleaning devices.
  • Executed administrative tasks such as filing paperwork for insurance claims processing or preparing billing statements for clients.
  • Taught clients how to correctly operate, maintain and store hearing aids.
  • Maintained accurate records of all evaluations, fittings, services, and repairs performed.
  • Promoted business and capitalized on sales opportunities to maximize revenue.
  • Understood and followed oral and written directions.

Education

Certification - Hearing Instrument Specialist

International Hearing Society
Livonia, MI
03-2024

High School Diploma -

Penn Foster Career School
Scranton, PA
12-2021

Skills

  • Patient Screening
  • Appointment Setting
  • Sales Understanding
  • Audiological Examinations
  • Problem-Solving
  • Product Fittings
  • Sycle, Audibel Pro Fit Software Proficiency
  • Presentation Abilities
  • Office Management
  • Business Expansion/Enhancement

References

References available upon request.

Timeline

Licensed Hearing Instrument Specialist

Hearing Healthcare Center
03.2022 - Current

Hearing Instrument Specialist Assistant

Hearing Healthcare Center
01.2020 - 02.2022

Certification - Hearing Instrument Specialist

International Hearing Society

High School Diploma -

Penn Foster Career School
Caleb Knoell