Caleb Parrotte
Summary
Accomplished leader with a proven track record at Venturi Restoration, adept in strategic planning and staff development. Enhanced operational efficiency and client satisfaction through innovative business development strategies and leadership. Skilled in operations and building client relationships, achieving significant growth and fostering a culture of continuous improvement. Seasoned Regional Manager well-versed in sales, team and business leadership. Knowledgeable of business operations in the restoration industry. Offering 6 years of experience and dedication to growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Regional Manager
Venturi Restoration
06.2023 - Current
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Mentored and developed high-potential employees for leadership roles through individualized career development plans and opportunities for growth.
- Supervised staff to optimize brand expansion initiatives and productivity.
- Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
- Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships.
- Developed vendor network of contacts to drive down costs and increase revenues.
- Managed P&L to decrease discrepancies and retain timely and under-budget project completion.
- Built and deepened partnerships with industry leaders to strengthen collaborative efforts and promote mutual profitability.
- Boosted brand growth by devising strategic network and marketing tactics.
- Motivated regional staff to achieve ambitious sales targets by establishing a competitive incentive structure and celebrating team accomplishments.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Modeled best practices for sales and customer service.
Senior Project Director
Venturi Restoration
10.2022 - 06.2023
- Utilized data-driven decision-making approaches to track project performance metrics and inform strategic adjustments as needed.
- Developed comprehensive project plans with clear milestones, ensuring timely progress and measurable results.
- Achieved significant cost savings by negotiating vendor contracts and optimizing supply chain processes.
- Established strong relationships with stakeholders, maintaining open lines of communication and driving collaborative problem-solving efforts.
- Managed budgets exceeding $1 million dollars, ensuring financial accountability at all stages of the project development process.
- Coordinated multiple simultaneous projects, ensuring seamless execution and minimal disruption to business operations.
- Oversaw up to 30 projects simultaneously without sacrificing standards.
- Oversaw 3 Project Directors with assignments and review of estimating guidelines.
- Continuously collaborated with consultants, insurance carriers, and asset management groups for project expectations and funding.
Project Director
Venturi Restoration
04.2022 - 10.2022
- Cultivated a positive work environment, fostering open communication channels and encouraging team members to share ideas for continuous improvement.
- Enhanced team productivity through regular progress tracking and performance evaluations.
- Achieved consistent on-time project completion by establishing clear goals and timelines for team members.
- Improved client satisfaction rates by effectively addressing concerns and incorporating feedback into future processes.
- Monitored project and program quality to meet audit expectations.
- Oversaw budget development and financial tracking, ensuring cost-effective execution of complex projects.
- Developed project control roadmap to guide various projects.
- Oversaw business operations and produced updated status reports outlining each project to meet milestones.
- Led preparation of bid packages and associated scopes of work, appendices and exhibits.
- Traveled to other company locations for temporary assignments, meetings or training.
- Oversaw up to 30 projects simultaneously without sacrificing standards.
- Sourced, vetted and managed vendors needed to accomplish project goals.
Project Manager
Venturi Restoration
10.2021 - 04.2022
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Identified plans and resources required to meet project goals and objectives.
- Managed projects from procurement to commission.
- Prepared and submitted project invoices for review and approval.
- Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
Project Coordinator
American Standard Restoration
02.2021 - 10.2021
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Created job files for each project and maintained current data in each file.
- Maintained database and spreadsheets with accurate inventory and status.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
- Tracked hours and expenses to keep project on task and within budgetary parameters.
- Photocopied, distributed and emailed documents to project managers.
Restoration Supervisor
ATI Restoration
05.2020 - 02.2021
- Improved client satisfaction by consistently delivering high-quality restoration services within established deadlines.
- Reduced project completion time through meticulous scheduling and resource management.
- Mentored new employees, providing guidance on best practices for efficient project execution.
- Demonstrated commitment to continuous personal development by attending industry workshops and seminars, ultimately applying new knowledge to improve our team''s performance.
- Enhanced project efficiency by implementing effective restoration techniques and supervising team members.
- Streamlined communication between team members to ensure clear understanding of project goals and expectations.
- Established strong relationships with clients, fostering trust and confidence in our services.
- Completed tear-down of existing structures and prepared for new construction.
- Lifted and shouldered heavy objects and worked long hours in variable weather conditions.
- Cleaned and restored interiors of homes damaged by fire, water or smoke, using commercial cleaning equipment such as air filtration devices dehumidifiers.
- Inspected damaged properties and contents to prepare job action plan.
- Worked safely in disaster environment by adhering to company and quality procedures.
- Established team priorities, maintained schedules and monitored performance.
Restoration Technician
Interstate Restoration Group (FirstOnSite)
09.2019 - 05.2020
- Performed thorough inspections to accurately assess property damage and determine appropriate restoration methods.
- Sprayed and fogged upholstery, carpets and accessories with conditioners, protectors, deodorizers and disinfectants.
- Cleaned and restored interiors of homes damaged by fire, water or smoke, using commercial cleaning equipment such as [Type] and [Type].
- Maneuvered heavy-duty equipment to carry out moisture surveys and drying techniques.
- Worked safely in disaster environment by adhering to company and quality procedures.
Education
High School Diploma -
Emerald Ridge High School
Puyallup, WA06.2019
Skills
- Operations
- Staff Training and Development
- Strategic Planning
- Staff Management
- Business development and planning
- Strategic development
- Leadership Development
- Client Relationship Building
Certification
- IICRC - WRT - Water Restoration Technician
- IICRC - ASD - Applied Structural Drying
- IICRC - AMRT - Applied Microbial Remediation Technician
Timeline
Regional Manager
Venturi Restoration
06.2023 - Current
Senior Project Director
Venturi Restoration
10.2022 - 06.2023
Project Director
Venturi Restoration
04.2022 - 10.2022
Project Manager
Venturi Restoration
10.2021 - 04.2022
Project Coordinator
American Standard Restoration
02.2021 - 10.2021
Restoration Supervisor
ATI Restoration
05.2020 - 02.2021
Restoration Technician
Interstate Restoration Group (FirstOnSite)
09.2019 - 05.2020
High School Diploma -
Emerald Ridge High School