Director of Operations
Picasso Restaurant Group
02 2009 - 12 2020
- Played a key role in opening 7 multi- million dollar food service contracts within the University Of Michigan.
- Directly hired and trained 100+ employees ranging from, cashiers, line cooks, Chefs and Managers.
- Developed systems and procedures to improve operational quality and team efficiency.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Spearheaded change management initiatives that facilitated organizational transformations while minimizing disruption to ongoing operations.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Trained and guided team members to maintain high productivity and performance metrics.