Results-driven sales professional with strong expertise in account management and inside sales. Skilled in client relationship building, strategic planning, and driving revenue growth. Known for fostering team collaboration and adapting to changing needs. Proficient in CRM software, negotiation, and problem-solving, with focus on delivering measurable outcomes.
Work History
1099 Independant Contractor
2 Years 2 Months
UberEats, DoorDash, Amazon | 09.2024 - Current
Coordinated pickup and drop-off workflows while maintaining food quality and package integrity.
Communicated with customers and support teams to resolve delivery issues and update order status.
Completed timely deliveries using route navigation, order accuracy, and app-based dispatch instructions.
Followed safety standards, traffic laws, and service protocols during high-volume routes.
Verified orders, scanned packages, and matched items to delivery details for accurate fulfillment.
Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Inside Sales Account Manager
1 Year 7 Months
Carestream Dental | 01.2023 - 08.2024
Managed inside sales accounts, strengthening customer relationships and supporting recurring equipment and supply orders.
Generated quotes and processed orders accurately using CRM and order management systems.
Identified upsell opportunities across dental products and software solutions.
Rookie of the Year 2023 - 130% blended attainment
Sales Development Rep
8 Months
TOPS Software | 05.2022 - 01.2023
Prospected HOA management industry, identified client opportunities, and booked meetings/demos for TOPS [ONE] cloud-based management platform.
Prospecting qualified inbound and outbound leads using CRM records and targeted outreach sequences.
Conducting discovery calls to assess needs and route qualified opportunities to account executives.
Managing pipeline updates, activity notes, and follow-up tasks within sales automation systems.
Delivered packages efficiently across designated routes, ensuring timely service and customer satisfaction. 2016-2020 Deloitte - K-1 tax
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Inside Sales Account Manager,etc
9 Years 10 Months
Dell, Inc. | 03.2006 - 01.2016
Managed relationships with SMB segment accounts, driving sales for Dell security partner Symantec. Developed and managed accounts with annual spends ranging from $10k to $5 million. Supported sales initiatives across East and Central segments of Dell for Symantec. Managed licensing and support contracts for the entire East region.
Managed customer portfolios, strengthening relationships and identifying upsell opportunities across assigned accounts.
Coordinated inside sales pipelines, tracking opportunities from qualification through close in CRM systems.
Negotiated pricing and contract terms, aligning solutions with customer requirements and revenue targets.
Education
A.A - Practical Ministry
BRSM | Pensacola, FL | 05-2001
- undergrad courses
University of Valley Forge | Phoenixville, PA | 05-1999
266% attainment in August 2023- Carestream Dental General Dentistry record, Circle of Excellence- Dell, 2007- awarded to the top 2% of sales reps., Multiple team player of the quarter awards- Dell