Caleb Scheer
Minneapolis,MN
Summary
Dynamic and adaptable professional with a proven track record at Charlie's On Prior, excelling in customer service and workflow coordination. Demonstrated ability to enhance customer satisfaction and drive sales through effective communication and high energy. Skilled in using POS systems and maintaining high hygiene standards, contributing to a positive dining experience.
Overview
7
7
years of professional experience
Work History
Server
Charlie's On Prior
08.2020 - Current
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Checked identification for minimum age for sale of alcoholic beverages.
- Formed happy, positive relationships with customers using social abilities and exceptional service.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Promoted luxury items in a way that would raise aggregate sales for the company.
- Bussed and reset tables to keep dining areas clean and the restaurant experience moving along efficiently.
Server
Pizza Luce
02.2022 - 05.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Host/Expo/Food Service Worker
Charlie's On Prior
06.2019 - 08.2020
- Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
- Made food according to menu with requested changes according to the customer.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Washed and bussed tables while primarily providing customers with proper seating.
- Maintained knowledge of all menu items to make certain food was sent out properly and to the corresponding table.
- Interacted with customers with an extreme level of animosity and sociability.
Sweet Shop Clerk
HyVee Foods
07.2017 - 01.2020
- Interacted with customers with a positive salesperson attitude, going above and beyond to promote shop goods.
- Ensured sweet shop goods were fully stocked, as well as frosting and making finishing touches on deserts
- Answered telephone and completed sales transactions to facilitate shop operations.
- Swept, washed dishes, and maintained overall cleanliness of shop during store hours.
- Opened/closed shop in an efficient and timely manner.
Education
University of Minnesota - Twin Cities
Minneapolis, MNHigh School Diploma -
Academy of Holy Angels
Richfield, MN05.2019
Skills
- Customer Service and Rapport
- Communication/people skills
- High Energy and Stamina
- Adaptable and Flexible
- Hardworking/mindfully present while at work
- Workflow Coordination
- On the job prioritization
- Ethical/honest
- Accountable
Timeline
Server
Pizza Luce
02.2022 - 05.2023
Server
Charlie's On Prior
08.2020 - Current
Host/Expo/Food Service Worker
Charlie's On Prior
06.2019 - 08.2020
Sweet Shop Clerk
HyVee Foods
07.2017 - 01.2020
University of Minnesota - Twin Cities
High School Diploma -
Academy of Holy Angels