Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Caleb Thatcher

Lexington,KY

Summary

Motivated first-year Computer Science student at the University of Kentucky with a strong passion for cybersecurity. Earned top marks in a high school cybersecurity class, demonstrating early aptitude in network security and threat analysis. Holds all levels of the IC3 GS6 certification and is pursuing (ISC)² Certified in Cybersecurity while honing hardware assembly, malware removal, and OS troubleshooting skills. Known for strong problem-solving, teamwork, and adaptability in fast-paced technical environments.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Fulfillment Associate

Lowe's Home Improvement
Lexington, KY
03.2024 - 08.2024
  • Order Fulfillment & Technical Proficiency: Accurately picked and packed merchandise for customer orders; leveraged Lowe's proprietary MyRedVest software to manage and troubleshoot orders, ensuring smooth operations
  • Problem-Solving & Troubleshooting: Resolved software and inventory issues quickly, demonstrating methodical approaches to diagnosing and fixing problems
  • Customer Support: Assisted customers with locating items, loading heavy merchandise, and answering product-related queries
  • Equipment Operation: Operated order pickers, moving lifts, and standing forklifts safely to support high-volume fulfillment

Omni Associate / Team Sports

DICK'S Sporting Goods
Lexington, KY
08.2023 - 03.2024
  • Cross-Functional Collaboration: Coordinated online and in-store order processes by picking, packing, and shipping; worked seamlessly with various store departments to meet customer needs
  • Customer Interaction: Provided product knowledge and handled questions, showcasing strong communication skills
  • Inventory Management: Monitored stock levels, participated in regular cycle counts, and communicated discrepancies to management, strengthening attention to detail
  • Adaptability & Teamwork: Assisted in multiple areas during peak times, maintaining a positive shopping experience and consistent workflow

Education

Bachelor's Degree - Computer Science

University of Kentucky
Lexington, KY
12.2027

High School Diploma - Engineering Focus

Tates Creek High School
Lexington, KY
05.2024

Skills

  • Hardware & Software Troubleshooting
  • Customer Service
  • Communication
  • Time Management
  • Adaptability
  • Collaboration
  • Teamwork
  • Attention to Detail
  • Critical Thinking
  • IC3 GS6 Digital Literacy
  • Basic Programming Knowledge
  • Customer service
  • Willing to learn
  • Detail-oriented
  • Problem-solving

Accomplishments

  • Achieved one of the highest scores in a high school cybersecurity course.
  • Experienced building, upgrading, and troubleshooting computers for friends and family.
  • Actively expanding knowledge through certifications, including IC3 GS6 (all levels) and (ISC)² Certified in Cybersecurity (in progress).
  • Known for strong problem-solving skills, attention to detail, and a willingness to learn.

Certification

  • A*S*K Fundamental Business Concepts Certification
  • Demonstrated a broad understanding of essential business skills by passing the A*S*K Fundamental Business Concepts exam in high school.
  • Covered core areas such as Business Law, Communication Skills, Customer Relations, Economics, Emotional Intelligence, Financial Analysis, and Marketing, among others.
  • Proved readiness for professional environments by studying strategic management and operations fundamentals, alongside human-resource and information-management concepts.
  • Showcased personal drive and professionalism to master essential business and leadership principles at an early stage.
  • Achieved “Certified Exemplary Achiever” status by scoring 90% or higher on the exam.

Languages

Chinese (Mandarin)
Limited

Timeline

Fulfillment Associate

Lowe's Home Improvement
03.2024 - 08.2024

Omni Associate / Team Sports

DICK'S Sporting Goods
08.2023 - 03.2024

Bachelor's Degree - Computer Science

University of Kentucky

High School Diploma - Engineering Focus

Tates Creek High School
Caleb Thatcher