Hi, I’m
Caleb Robertson
Software Quality Assurance Analyst
Cincinnati,OH
Summary
Perceptive Software Quality Assurance Analyst, well-versed at identifying and documenting complex software problems and causes. Designs test plans and procedures with a proven ability to equip and train newer colleagues. Demonstrates practiced expertise in software analysis and participates in all stages of agile development to ensure high quality deliveries via thorough testing, ensuring each deployment is fit for use by the end-user.
Overview
11
years of professional experience
2
Certifications
Work History
CAI, Inc.Allentown, PA
Software Quality Assurance Analyst
08.2022 - Current
Job overview
- Recommended changes and corrections to developers for optimal software performance and usability.
- Evaluated function, performance and design compliance of every product against design standards and customer needs.
- Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
- Authored and maintained well-organized, efficient and successful manual test cases for entire team.
- Documented testing procedures for developers and future testing use.
- Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
Honda East CincinnatiCincinnati, OH
New & Pre-Owned Inventory Manager
02.2020 - 02.2023
Job overview
- Orchestrated flow of new inventory from freight to lot, ensuring timely preparation to meet strict deadlines (1-2 days) for delivery during high-intensity demand periods due to market shortages.
- Inspected, prepared, and coordinated reconditioning and retailing of pre-owned vehicles resulting in margin lifts over 50% YOY.
- Created brand new marketing identity and while implementing custom strategies to utilize new acquisition opportunities that were untapped by dealer group at large, increasing acquisitions by 33%.
Best BuyCincinnati, OH
Assistant Store Manager
08.2012 - 02.2020
Job overview
- Coached 10-15 sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs, leading my team to consistently achieve top 3 in our district 5 years consecutively.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence through 1:1 coaching and development geared to individuals.
Education
University of Cincinnati Clermont CollegeBatavia, OH
Associate of Arts from Industrial Organizational Psychology
02.2009 - 2012.11
State of OhioCincinnati, OH
GED
01.2008 - 2008.01
Skills
Manual test case preparation
undefinedCertification
NuCamp: Web Development Fundamentals Bootcamp
Favorite Quote
"Empty your mind.
Be formless, shapeless, like water.
You put water into a cup, it becomes the cup.
You put water into a bottle, it becomes the bottle.
You put it into a teapot, it becomes the teapot.
Now water can flow or it can crash.
Be water, my friend."
- Bruce Lee
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