Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
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Caleigh Long

College Station,TX

Summary

Adept at delivering exceptional customer service, as demonstrated during my tenure at Messina Hof, I excel in resolving guest concerns with a service-oriented mindset. My expertise includes strong organization and professional presentation, ensuring customer satisfaction and operational efficiency. Achieved significant improvements in guest experience through effective problem-solving and team collaboration.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Hospitality Server

Messina Hof
Bryan, TX
08.2024 - Current
  • Ensured all guests received outstanding hospitality services at all times.
  • Resolved guest concerns and issues quickly and effectively.
  • Resolved guest complaints to maintain complete customer satisfaction.
  • Demonstrated strong problem solving skills when dealing with difficult customers or situations.

INTERNSHIP-Pharmacy Technician Trainee

Fairfield Compound Pharmacy
Cypress, Texas
09.2023 - 05.2024
  • Maintained proper storage and security conditions for drugs.
  • Managed multiple tasks simultaneously while maintaining a high level of accuracy and attention to detail.
  • Ensured compliance with state laws regarding controlled substances.
  • Filled and processed prescriptions, delivering prompt and efficient patient care.
  • Checked that drug interactions do not occur between different medicines prescribed to the same patient.
  • Retrieved prescription requests from patients or healthcare providers via telephone or fax machine.

Host

Cypress Trail Hideout
Cypress, Texas
09.2022 - 03.2024
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Served as point-of-contact for resolving guest complaints or special requests.
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Contributed to team efforts by accomplishing related tasks as needed.

Education

Bachelor of Science - Public Health

Texas A&M University
College Station, TX
05-2027

High School Diploma -

Waller High School
Waller, TX
05-2024

Skills

  • Strong organization
  • Document management
  • Scheduling appointments
  • Customer service expertise
  • Typing speed
  • Phone etiquette
  • Front desk operations
  • Professional and polished presentation
  • Service-oriented mindset

Affiliations

  • National Honor Society President
  • Student Council Secretary

Certification

  • Certified Pharmacy Technician

References

References available upon request.

Timeline

Hospitality Server

Messina Hof
08.2024 - Current

INTERNSHIP-Pharmacy Technician Trainee

Fairfield Compound Pharmacy
09.2023 - 05.2024

Host

Cypress Trail Hideout
09.2022 - 03.2024

Bachelor of Science - Public Health

Texas A&M University

High School Diploma -

Waller High School

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Caleigh Long