James Dorris
San Antonio,TX
Summary
Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.
Overview
7
7
years of professional experience
Work History
Hospitality Server
Sushihana Contemporary Japanese
San Antonio, TX
02.2023 - Current
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Accurately recorded orders on cash register and point-of-sale system.
- Upheld high standards of sanitation in accordance with health department regulations.
- Provided excellent customer service to ensure satisfaction.
- Delivered food orders promptly and courteously.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Ensured that each guest was served courteously, quickly, and efficiently.
Showroom Server
LOL Comedy club
San Antonio, TX
11.2022 - 01.2023
- Ensured that each guest was served courteously, quickly, and efficiently.
- Prepared drinks according to standard recipes.
- Greeted guests and provided menus.
- Cleaned tables and chairs to prepare dining area for next customers.
- Took orders from customers accurately and in a timely manner.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Greeted customers, answered questions and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
Head Server Team Lead
Kura Sushi
San Antonio, TX
01.2022 - 01.2023
- Provided guidance to servers on proper etiquette when dealing with customers.
- Greeted guests, provided menus and answered questions regarding menu items.
- Managed cash register operations including ringing up orders and processing payments accurately.
- Resolved customer complaints in a professional manner while maintaining positive relationships with customers.
- Supervised service staff in providing quality service to customers in a timely manner.
- Served high volume of tables at once and simultaneously supervised serving staff.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Reconciled cash register at close of business, verifying totals and quickly resolving discrepancies.
Hospitality Server
Fish City Grill
San Antonio, TX
10.2017 - 10.2020
- Accurately recorded orders on cash register and point-of-sale system.
- Upheld high standards of sanitation in accordance with health department regulations.
- Provided excellent customer service to ensure satisfaction.
- Delivered food orders promptly and courteously.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Assisted in training new servers.
- Stayed informed about daily specials, new menu items, promotions.
Hospitality Server
On the Bend Oyster Bar-Riverwalk
San Antonio, TX
01.2018 - 12.2019
- Checked food before serving it to customers.
- Took orders from customers accurately and in a timely manner.
- Served food and beverages to patrons and confirmed complete orders.
- Informed customers of daily specials and signature menu items.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Garnished dishes and beverages to serve visually appealing menu items.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Education
Associate of Arts - Real Estate- Tx Licensed Realtor
University of Texas-Arlington
Arlington, Tx05-2007
Associate of Applied Science - Biology
University of Texas- Brownsville
Brownsville, Tx05-2005
Skills
- Dining customer service
- Point of Sale (POS) system operations
- High-volume dining
- Menu Memorization
- Food inspection
- Safe Food Handling
- Guest Engagement
- Order Management
- Beverage Preparation
- Food safety understanding
- Suggestive Selling
- Effective customer upselling
- Strong Work Ethic
- Sales expertise
- Order Accuracy
- Service prioritization
- Wine Pairings
- Liquor, wine, and food service
- Positive and professional
- Exceptional customer service
Affiliations
Health and Fitness enthusiast- National Physique committee competitor for several years.
Sports Guru from collecting graded valuable Sportscards and rare autographed memorabilia.
Music lover of many Genres and Decades- Live concerts and religiously an audio addict.
Old Automobiles with engine rebuilds and upgraded mechanical parts such as Corvettes.
Work Preference
Work Type
Part TimeWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Hospitality Server
Sushihana Contemporary Japanese
02.2023 - Current
Showroom Server
LOL Comedy club
11.2022 - 01.2023
Head Server Team Lead
Kura Sushi
01.2022 - 01.2023
Hospitality Server
On the Bend Oyster Bar-Riverwalk
01.2018 - 12.2019
Hospitality Server
Fish City Grill
10.2017 - 10.2020
Associate of Arts - Real Estate- Tx Licensed Realtor
University of Texas-Arlington
Associate of Applied Science - Biology
University of Texas- Brownsville
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