Caleigh Padgett
Milledgeville,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Head Teller
Citizens Bank of the South
Milledgeville, GA
02.2026 - Current
- Supervised daily operations of teller line, ensuring compliance with banking regulations.
- Trained and mentored new tellers on customer service protocols and operational procedures.
- Managed cash transactions, verifying accuracy and maintaining proper cash levels in vault.
- Assisted in resolving customer inquiries and issues, enhancing overall satisfaction rates.
- Conducted regular audits of teller activities to ensure adherence to internal policies and controls.
- Successfully maintained a balanced cash drawer, consistently achieving accuracy in daily transaction processing.
- Expedited teller line wait times by quickly assessing customer needs and directing them to appropriate banking services.
- Processed customer transactions promptly, minimizing wait times.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Assisted customers with banking needs and inquiries.
- Maintained friendly and professional customer interactions.
Teller
Citizens Bank of the South
Sandersville, GA
09.2022 - Current
- Processed customer transactions efficiently, ensuring accuracy in cash handling and recordkeeping.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted customers with account management, including deposits, withdrawals, and balance inquiries.
- Maintained up-to-date knowledge of bank products and services to support customer needs effectively.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
- Demonstrated adaptability during peak business hours by multitasking and prioritizing tasks to maintain efficiency and quality of service.
- Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
- Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
- Collaborated effectively with other departments as needed to resolve outstanding issues or complete complex tasks for customers.
AmeriCorps Member
Washington County UGA Extension
Sandersville, Georgia
09.2019 - Current
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and students.
- Taught 4-H Lessons in the Washington County School System to roughly 500 students.
- Maintained productive, efficient approach to all tasks.
Tutor
Family Connections And Schools
Gibson, Georgia
03.2016 - 04.2018
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Provided homework assistance using specific curriculum and materials.
- Improved test scores by focusing on reading comprehension, math, and critical thinking skills through one-on-one tutoring sessions.
- Tutored struggling, average and advanced students in Reading course materials.
Education
High School Diploma -
Glascock County Consolidated School
Gibson, GA05-2018
Skills
- Willingness to Learn
- Attention to Detail
- Following Instructions
- Computer Skills
- Teamwork and Collaboration
- Organizing Work Stations
- Good Communication Skills
- Customer Service
Accomplishments
- Promoted from Teller to Vault Teller.
- Promoted from Vault Teller to Assistant Head Teller.
- Effectively was able to get more students from Washington County Elementary school to be active in their local 4-H program.
Certification
- First Aid/CPR Certified - 10/04/2021-10/2023
- Youth Mental Health First Aid USA - Training - 09/01/2020-09/01/2023
- Security Awareness Fundamentals - Training - 04/05/2022
Timeline
Assistant Head Teller
Citizens Bank of the South
02.2026 - Current
Teller
Citizens Bank of the South
09.2022 - Current
AmeriCorps Member
Washington County UGA Extension
09.2019 - Current
Tutor
Family Connections And Schools
03.2016 - 04.2018
High School Diploma -
Glascock County Consolidated School