Summary
Overview
Work History
Education
Skills
Timeline
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Caleigh Roberts

Palm Beach Gardens

Summary

Hi! I am someone who quickly masters new concepts and skills. Passionate about coffee, learning new brewing methods, helping customers and creating satisfying experiences. I’m chasing a dream of owning my own coffee shop. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.

Overview

3
3
years of professional experience

Work History

Barista

The Daily Grind
North Palm Beach
01.2025 - Current
  • Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
  • Maintained high levels of customer satisfaction by efficiently handling drink orders and customer needs
  • Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
  • Developed and maintained relationships with regular customers
  • Developed creative recipes for signature coffees or blended drinks unique to the cafe.
  • Dialing in espresso machine/grinder
  • Latte art

Baker

Publix
Tequesta
12.2024 - Current
  • Baking full production list
  • Opening/Closing the bakery
  • Customer service
  • Clerking
  • Cake Decorating
  • Ensuring department is clean and stocked
  • Merchandising/Displays

Manager/Head Barista

The Lokomotive
Jupiter
10.2022 - 01.2025
  • Interviewing potential hires
  • Training all new baristas on drink recipes, dialing in espresso machines, customer service, and latte art
  • Craft experience
  • Handled monthly employee work schedules
  • Performance evaluations with employees
  • Dialing in espresso machine
  • Latte art
  • Customer service/POS
  • Coffee knowledge of brewing techniques and classic italian coffees
  • Resolved customer complaints

Education

High School Diploma -

Homeschooled
Pigeon Forge, TN
05-2021

Skills

  • Espresso preparation
  • Latte art
  • Customer service
  • Employee training
  • POS system
  • Cash handling
  • Coffee knowledge
  • Strong communication skills

Timeline

Barista

The Daily Grind
01.2025 - Current

Baker

Publix
12.2024 - Current

Manager/Head Barista

The Lokomotive
10.2022 - 01.2025

High School Diploma -

Homeschooled
Caleigh Roberts