Summary
Overview
Work History
Education
Skills
Motocross Racer
Race mechanic
References
Timeline
Generic

Calen Rowe

Ardmore

Summary

As a parts specialist, I learned how to use all our computer operating systems. I influence customer needs and explain to them the best options for them. Also, take care of any service members who need help looking for parts for service units. Assist customers with their issues or concerns of a missing or damaged item.

Overview

8
8
years of professional experience

Work History

Parts Specialist

Starwood Powersports
Ardmore
10.2021 - Current
  • Managed inventory of parts and supplies for efficient operations on a daily basis to assure smooth operation.
  • Assisted customers with inquiries regarding parts availability and specifications to make sure the customer is getting the right item for what they need.
  • Processed orders and ensured accurate documentation for inventory control to assist with the budget.
  • Coordinated with suppliers to maintain optimal stock levels, timely deliveries, and was able to maintain a good relationship with the suppliers.
  • Trained new staff on parts identification and customer service needs and also trained new staff members on how to use computer software.
  • Maintained cleanliness and organization of the parts department workspace and showroom items.
  • Collaborated with team members to streamline workflow processes and improve efficiency in daily operations.
  • Received customer orders, placed them into the system for processing, and made sure to relay to the customer when we will be receiving their item.
  • Organized and labeled parts to ensure easy identification and retrieval.
  • Identified potential problems with defective or damaged parts before they reached customers and let customers know if problems have accrued.
  • Maintained parts system with current order and sales data.
  • Assisted customers with product selection based on their needs for specific items that they are intrested in.
  • Researched pricing, availability, compatibility, quality standards, and other factors related to purchasing decisions to ensure we are getting the best product for customer needs.

Groundskeeper

Noble Research Institute
Ardmore
08.2021 - 10.2021
  • Maintained lawns, gardens, and landscaping for facilities.
  • Operated equipment for grounds maintenance and landscaping tasks.
  • Cleared debris and maintained cleanliness of outdoor areas consistently.
  • Supported safety protocols during equipment operation and maintenance tasks, at the end of the day made sure all equipment was cleaned and greased for the next day.
  • Operated mowers, tractors, and other equipment in a safe manner, and was always willing to learn how to operate other equipment.

Mechanic

Outdoor Powersports
Ardmore
07.2017 - 11.2019
  • Performed routine maintenance on ATVs and motorcycles regularly to ensure the customers are satisfied with their needs and make sure their vehicles are operating safely.
  • Diagnosed mechanical issues in outdoor power equipment efficiently, then relayed to my service staff on the repairs needed.
  • Utilized diagnostic software to identify problems in various models to correctly find what repairs must be done.
  • Built all the new units that we would receive from our manufacturers, and make sure they are safe and ready to sell to customers.
  • I made sure all tools were put away at the end of the day, and I ensured that all compressors were turned off so the shop would be ready for the next day.

Education

High School Diploma -

Dickson Public Schools
Dickson, Ok
05-2021

Skills

  • Customer service
  • Technical troubleshooting
  • Product research
  • Relationship building
  • Team collaboration
  • Parts identification
  • Attention to detail
  • Problem solving

Motocross Racer

I have been racing for over 10 years now, in that time i have learned how to do all my bike work and service that comes with it at the highest standards. That involves learning how to properly maintain a high end race bike and make sure that it is safe for me to push hard, and be able to last the full race season without failure. Have learned how to tear down engines the proper way and diagnose what could be wrong in them.  

Race mechanic

With all the experience i have learned from the years of racing, i work on other racers bikes and prepare theirs for racing and making sure they are to my standards. Such as cleanliness and greasing all the bearings on pivot points and all the fluids and filters are changed. I have a very high standard on how clean the bike should be and how it should operate.

References

References available upon request.

Timeline

Parts Specialist

Starwood Powersports
10.2021 - Current

Groundskeeper

Noble Research Institute
08.2021 - 10.2021

Mechanic

Outdoor Powersports
07.2017 - 11.2019

High School Diploma -

Dickson Public Schools

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