CALETHA L. HARRIS
Mayflower,AR
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
12
12
years of professional experience
Work History
Administrative Specialist
North Little Rock
02.2023 - Current
- Responsible for examining documents, filing confidential document, and storing backup records for the company
- Prepare outgoing mail for pickup
- Sorting and scanning of incoming mail
- Scan documents into Zylab and upload them to the correct departments
- Assist customers via phone
- Scheduling of FedEx packages for pickup.
Administrative Specialist III
Department of Finance and Administration
Little Rock, AR
05.2022 - 01.2023
- Responsible for working with new hires to get all HR paperwork completed
- Complete master data for new hires, promotions, and transfers
- Make sure all time is entered and approved correctly
- Answer calls for MV administration, assist customers via phone, email, and fax.
Document Examiner/Suspense
Department of Finance and Administration
Little, AR
11.2018 - 05.2022
- Responsible for examining documents, releasing liens, adding liens, issuing titles, uploading documents, faxing and receiving faxes, taking phone calls, explaining to customers what paperwork is needed to resolve the suspense notice and mailing out returned titles to correct addresses.
Retail Sales Associate
Kohl's Department Store
Sherwood, AR
11.2017 - 06.2020
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers by answering questions and locating merchandise.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Used product knowledge to suggest items to match client needs.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
Medical Receptionist
North Little Rock Family Practice
North Little Rock, AR
09.2017 - 12.2018
- Greet and check-in patients, and collect personal, medical, and insurance information
- Schedule, reschedule, and verify patient appointments, schedule appointments with secondary care providers
- Coordinate physician schedules and maintain patient flow by communicating patient arrivals or delays using EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
Call Center Representative
Arkansas Specialty Orthopedics
Little Rock, AR
04.2015 - 08.2017
- Duties include answering incoming phone calls, making outbound calls, scheduling and canceling appointments, and transferring calls to the appropriate department.
Medical Assistant
Family Foot Care
Sherwood, AR
02.2012 - 04.2014
- Directed patients to exam rooms, fielded questions and prepared for physician examinations
- Ordered and prepared reagents and supplies
- Sanitized, restocked and organized exam rooms and medical equipment
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
Education
Diploma - Medical Assistant
05.2010
Certification in Medical Transcription -
05.2007
Skills
- Filing confidential documents
- Data Collection
- Inbound/outbound phone call handling
- Mail distribution/sorting
- Document and File Management
- Data Entry
- Organizing and Categorizing Data
- Reception Duties
- Document Sorting
Timeline
Administrative Specialist - North Little Rock
02.2023 - Current
Administrative Specialist III - Department of Finance and Administration
05.2022 - 01.2023
Document Examiner/Suspense - Department of Finance and Administration
11.2018 - 05.2022
Retail Sales Associate - Kohl's Department Store
11.2017 - 06.2020
Medical Receptionist - North Little Rock Family Practice
09.2017 - 12.2018
Call Center Representative - Arkansas Specialty Orthopedics
04.2015 - 08.2017
Medical Assistant - Family Foot Care
02.2012 - 04.2014
Heritage College - Diploma, Medical Assistant
Pulaski Technical College - Certification in Medical Transcription,
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